STEPHAN FONTI
Grasmere,NSW
Summary
Final year engineering student, with over 6 years hospitality experience in a range of restaurants and bars. Looking for casual work to fit around study schedule.
Overview
5
5
years of professional experience
Work History
Bartender
Boun Appetite
Camden , NSW
03.2024 - 07.2024
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
Bartender
Royal Hotel
Camden , NSW
01.2023 - 02.2024
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Head Waiter/Head Bartender
The Italian Food Project
Camden , NSW
03.2019 - 10.2022
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Created signature beverages to increase revenue and patron loyalty.
Education
Bachelor of Engineering - Biomedical Engineering
University of Wollongong
Wollongong, NSW06-2025
Skills
- Maintaining a clean bar
- Beverage Preparation
- Food Service
- Suggestive Selling
- Courteous
- Anticipating guest needs
- Proficient in mixology
- Handling Difficult Customers
- Customer Service
- Outstanding customer service
- Bar service preparation
Timeline
Bartender
Boun Appetite
03.2024 - 07.2024
Bartender
Royal Hotel
01.2023 - 02.2024
Head Waiter/Head Bartender
The Italian Food Project
03.2019 - 10.2022
Bachelor of Engineering - Biomedical Engineering
University of Wollongong
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