Stephan Spencer
Smythes Creek,VIC
Summary
Results-driven IT professional with a Master of Software Engineering from Federation University, Australia, and hands-on experience in software engineering, IT support, and web content management. Proven ability to deliver reliable IT solutions, streamline processes, and support digital transformation projects. Skilled at working in fast-paced environments, managing multiple priorities, and collaborating across teams to achieve business outcomes.
Overview
5
5
years of professional experience
Work History
Web Content Specialist
Noon
05.2022 - 07.2023
- Collaborated with team to create engaging web content aligned with brand guidelines.
- Assisted in optimizing website usability through user feedback and testing.
- Supported development of content calendars to ensure timely publication of online materials.
- Conducted keyword research to enhance search engine optimization for web articles.
- Edited and proofread web content for clarity, consistency, and adherence to style guides.
IT Assistant
Colombo Logistics World (Pvt) Ltd
12.2020 - 05.2022
- Assisted in troubleshooting hardware and software issues, enhancing user satisfaction.
- Maintained inventory of IT equipment, ensuring availability for staff use.
- Provided technical support to end-users via phone and in-person, resolving inquiries efficiently.
- Installed and configured new software applications, streamlining operational processes.
- Conducted regular system updates and maintenance, improving performance stability.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
Trainee Software Engineer
Ceylon Networks and Enterprise Solutions(Pvt) Ltd
12.2018 - 01.2020
- Supported the design and deployment of scalable web-based systems for SMEs, increasing client system efficiency by 15%.
- Contributed to project planning, coding, testing, and documentation, improving delivery timelines by 10%.
- Participated in system integration tasks, enabling smooth inter-application communication.
- Enhanced coding standards through peer collaboration, resulting in fewer post-deployment bugs.
Education
Master of Science - Software Engineering
Federation University Australia
VIC10-2025
Bachelor of Science - Information Technology
Sri Lanka Institute of Information Technology
Sri Lanka12-2021
Skills
- Programming & Web Development: HTML, CSS, Bootstrap, PHP (CodeIgniter), MySQL, MVC Architecture, YAML
- E-commerce & Content Management: Product catalogue management, digital merchandising support, content optimisation
- IT Infrastructure: Server and network administration, troubleshooting, IT support and maintenance
- Software Engineering: System design, coding, testing, deployment, documentation
- Project Management: Agile practices, cross-team collaboration, stakeholder communication
Soft Skills: Teamwork, adaptability, problem-solving, attention to detail, decision-making under pressure
Timeline
Web Content Specialist
Noon
05.2022 - 07.2023
IT Assistant
Colombo Logistics World (Pvt) Ltd
12.2020 - 05.2022
Trainee Software Engineer
Ceylon Networks and Enterprise Solutions(Pvt) Ltd
12.2018 - 01.2020
Master of Science - Software Engineering
Federation University Australia
Bachelor of Science - Information Technology
Sri Lanka Institute of Information Technology
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