Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Kitchen Hand
Palace Hotel
10.2023 - Current
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Managed time to juggle multiple tasks simultaneously with ease.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Waitstaff
Kalgoorlie Hotel
09.2023 - Current
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Front Desk Clerk
Cebu Business Hotel
09.2010 - 10.2015
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Collected room deposits, fees, and payments.
Used internal software to process reservations, check-ins and check-outs.
Executive Branch Secretary
SHORR Industrial Sales, Inc.
03.2008 - 11.2009
Maintained scheduling for main branch to keep shifts appropriately staffed.
Managed incoming calls and directed to appropriate department.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Makes invoices for upcoming deliveries
Handles monthly sales report
Deposits sales to the bank weekly.
Information and Admitting Section Head
South General Hospital
02.2005 - 03.2008
Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet goals.
Makes monthly statistical report for the hospital's scheduled meetings.
Handles staff work schedule.
Handles paging system, and medical records department.
Handles patient's or their significant other's complaints.
Front Desk Receptionist
Metro Park Hotel
10.2004 - 02.2005
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Handles checking out of guests and process payments.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Handles room reservation of guests through telephone or online bookings like agoda, booking.com and others.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Front Desk Receptionist
Cebu Fitness Center
10.2000 - 09.2001
Greeted guests at front desk and engaged in pleasant conversations while managing registration process
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Cert III, Cert IV in Commercial Cookery, Diploma - Hospitality
Macallan College
Williams, WA
2025
Bachelor of Arts - Hotel And Restaurant Management
University of Cebu
Cebu City Philippines
2012
Associate of Arts - Hotel, Motel, And Restaurant Management
University of Cebu
Cebu City Philippines
2004
Bachelor of Arts - Psychology
University of Batangas
Batangas City Philippines
03.2001
Skills
Inventory Oversight
Pantry Restocking
Surface Cleaning
Basic Recordkeeping
Certification
AHA Hospitality Hygiene for Food Handlers Course
Timeline
Kitchen Hand
Palace Hotel
10.2023 - Current
Waitstaff
Kalgoorlie Hotel
09.2023 - Current
Front Desk Clerk
Cebu Business Hotel
09.2010 - 10.2015
Executive Branch Secretary
SHORR Industrial Sales, Inc.
03.2008 - 11.2009
Information and Admitting Section Head
South General Hospital
02.2005 - 03.2008
Front Desk Receptionist
Metro Park Hotel
10.2004 - 02.2005
Front Desk Receptionist
Cebu Fitness Center
10.2000 - 09.2001
Cert III, Cert IV in Commercial Cookery, Diploma - Hospitality
Macallan College
Bachelor of Arts - Hotel And Restaurant Management
University of Cebu
Associate of Arts - Hotel, Motel, And Restaurant Management