Stephanie Ambrosini
BANKSIA GROVE,WA
Summary
I am Twenty Two years of age, currently seeking causal/part-time work with approximately 30 hours per week. I am a self-motivated Professional with deep experience in retail management, prepared to drive store performance and customer satisfaction. Skilled in inventory management, sales strategies, and staff training. Known for strong collaboration, adaptability, and focus on achieving results. Effective in leading teams and meeting organizational goals. I believe i have excellent communication skills, leadership, organisational and time management skills to become an effective member of any workplace.
Overview
7
7
years of professional experience
Work History
Retail Department Manager
Pearsall All Foods Market
09.2022 - Current
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
- Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
- Established an effective communication channel within the team which led to smoother coordination and task delegation.
Checkout operator
IGA Craigie
12.2018 - 09.2022
- Maintain a clean, well organised checkout area with regular attention to displays
- Restock and face merchandise on store shelves
- Maintain accuracy while processing cash and electronic transactions
- Addresses customer complaints and aid in product selections
Retail assistant
Backyards to Barnyards/Lawn Doctor
10.2020 - 02.2021
- Identified client needs (presented & answered questions about products & services
- Social media administrator for company
- Data entry
- Stock replenishment
- Stock receival
- Maintaining presentation of store
Counter hand/Waitress
Wanneroo Pizza
11.2017 - 06.2018
- Cash / eftpos handling
- Customer service / taking orders
- Making pizza bases / general store cleaning
Education
Bachelor of Education
Edith Cowan University
Perth, WABachelor of Nursing
Murdoch University
Perth, WACertificate in Advanced Brow Shape & Tint
Aesthetics ED
Online01-2022
Skills
- Promotional planning
- Scheduling and staffing
- Staff training and development
- Delegation and supervision
- Customer service
- Store layout optimization
- Problem resolution
- Teamwork
- Problem-solving
- Attention to detail
Timeline
Retail Department Manager
Pearsall All Foods Market
09.2022 - Current
Retail assistant
Backyards to Barnyards/Lawn Doctor
10.2020 - 02.2021
Checkout operator
IGA Craigie
12.2018 - 09.2022
Counter hand/Waitress
Wanneroo Pizza
11.2017 - 06.2018
Bachelor of Education
Edith Cowan University
Bachelor of Nursing
Murdoch University
Certificate in Advanced Brow Shape & Tint
Aesthetics ED
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