Stephanie Barkho
Melbourne,VIC
Summary
Customer service professional with over 10 years of experience in delivering exceptional service and driving team performance. Demonstrated expertise in management, including overseeing operations, training staff, and implementing effective strategies to enhance customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Cluster Manager
Signal Brands Australia
Melbourne, VIC
02.2022 - 08.2024
- Operational Oversight.
- Team Leadership and Development.
- Customer Service Excellence.
- Financial Management.
- Inventory and Supply Chain Management
- Compliance and Safety.
Store Manager
Signal Brands Australia
Melbourne, VIC
03.2019 - 02.2022
- Customer Service
- Sales and revenue management.
- Visual Merchandising
- Compliance and Safety.
- Performance Monitoring
Store Manager
Industrie Clothing
Melbourne, VIC
04.2015 - 03.2019
- Customer Service.
- Visual Merchandising.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared staff work schedules.
Education
Bachelor of Arts - Criminal Justice
Federation University
01-2016
Skills
- Leadership
- Problem-solving
- Time management
- Positive Attitude
- Team Development
References
References available upon request.
Timeline
Cluster Manager
Signal Brands Australia
02.2022 - 08.2024
Store Manager
Signal Brands Australia
03.2019 - 02.2022
Store Manager
Industrie Clothing
04.2015 - 03.2019
Bachelor of Arts - Criminal Justice
Federation University
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