Stephanie Bates

School Local Payroll

• Managed school payroll ensuring accuracy, timeliness, and compliance.
• Maintained payroll records for Casual Relief Teachers and Support Staff.
• Processed payments for Exam and GAT Supervisors.
• Collaborated cross-departmentally for efficient employee payments.
• Managed SLP staff database effectively.

Accounts Payable

• Utilised online purchase order system for accurate and compliant management.
• Facilitated internal communication regarding accounts payable.
• Ensured timely entry of purchase orders, invoices, and processing of creditor payments.
• Managed transactions on college purchase cards adhering to financial policies.
• Liaised with Business Manager to address discrepancies and procurement issues.
• Recorded and reported various financial metrics and ensured policy compliance.

Accounts Receivable

• Managed Camps, Sports, and Excursion Fund efficiently.
• Addressed financial inquiries and provided support to families.
• Utilised databases for accurate payment receipting processes.
• Supported reconciliation and monitoring of revenue and expenditure.
• Managed Sundry Debtors and ensured policy compliance.

Administrative Support

• Supported financial audit process and ensured accuracy.
• Presented financial reports for strategic decisions.
• Collaborated with administration team for organizational objectives.
• Provided timely first aid assistance as part of th First Aid Team.

Student Enrolment & Exit Administration

• Managed student enrolment/exits database, ensuring accuracy and timeliness.
• Maintained family data and facilitated smooth student travel logistics through stakeholder collaboration.
• Ensured compliance with procedures and standards in form distribution and collection.

School Bus Program Coordination

• Accurately inputted and managed bus traveller data.
• Administered conveyance allowances efficiently and provided comprehensive bus information to families.
• Streamlined administrative processes, maximizing compliance with policies.

Camp, Excursion & Events Administration

• Managed applications, transportation scheduling, and communications.
• Ensured adherence to local and state policies, maximizing attendance through efficient payment management.
• Developed strong relationships with staff for improved collaboration and operations.

First Aid Coordinator

• Provided timely first aid assistance to students and maintained precise records of all visits.
• Communicated effectively with families regarding immunizations and coordinated class schedules.
• Managed sickbay setup and transitions between shifts, ensuring compliance with safety requirements.
• Administered student medication and organized wellbeing initiatives for the College community.
  

• Maintained high level of product knowledge to effectively assist customers with accurate information and recommendations in the following skill tags: Family Tax Benefit, Child Care Subsidy, Newstart, Australian Government Disaster Recovery Payments, Australian Electoral Commission - Electoral Roll, Early Release of Superannuation Applications.
• Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from a diverse range of clients.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Provided empathetic support for customers experiencing personal difficulties, building rapport and trust.
• Collaborated with other departments when necessary, ensuring seamless support for customers across multiple areas.

• Providing supervision for youths (children and teenagers) who have been removed from their home due to court orders
• Household duties to maintain a safe and hygienic environment for the youth
• Cooking meals and preparing lunches
• Maintaining accurate records of youth activities and behaviors
• Providing emotional support to all youths from varying backgrounds
• Maintaining a calm and supportive environment
• Providing transport when required
• Liaising with parents / grandparents during access visits
• Working in teams with other support workers
• Maintaining confidentiality in compliance with Privacy policies
• Ensuring a high standard of quality care for all youths.

• Answering phones and relaying messages
• Data entry on to the CASES21 system (financial and administrative data)
• Communicating with students / staff / parents
• Ensuring visitors follow correct sign in procedures
• Maintaining confidentiality in compliance with Privacy policies
• Providing assistance to the Business Manager as required.

• Answering phones and relaying messages
• Data entry on to the CASES21 system (financial and administrative data)
• Communicating with students / staff / parents
• Ensuring visitors follow correct sign in procedures
• Maintaining confidentiality in compliance with Privacy policies
• Providing assistance to the Business Manager as required.

• A la carte Fine Dining Waitressing (meals and beverages)
• Coffee making
• Function preparation and service
• Bartending
• Displaying high standard customer service skills
• General housekeeping duties
• Working in a team environment.

• Displaying high standard customer service skills
• Coffee making
• Waitressing meals and beverages
• Function preparation and service
• Supervision of junior staff during functions
• Working in a team environment
• Bartending and glass collection
• Opening/Closing Procedures
• Cash handling and EFTPOS transactions
• General housekeeping duties.

• Cash handling / management
• Cash and EFTPOS reconciliation twice daily
• Issuing refund/store credits where applicable
• Organizing return authorities for faulty items returned to the store
• Dispatch of faulty items back to supplier
• Liaising with suppliers / warehouse staff re: returns
• Demonstrating a thorough understanding of store products
• Managing customer complaints (including a resolution process)
• Displaying a high standard of customer service skills.

• Personal Assistant to Marketing/Advertising Director
• Liaison to local and international agents, distributors and franchisees
• Organization of travel documents and timetables
• Research and reporting of new marketing/advertising strategies
• Call center duties
• Monthly marketing/advertising financial reports.

• Management of booking schedule
• Co-ordination of fishing charters
• Designing and implementing new marketing strategies
• Scheduling, booking and hosting Sunset Cruises
• Daily management of cash receipts including a daily reconciliation
• Liaison between local businesses and Gamerec to establish community partnerships
• Close of business duties (including security management)
• Customer Service
• Promotion of corporate fishing trips.

• Weekly rostering of cashiers
• Daily opening procedures
• Management of cash register floats
• Cash handling / management
• Customer Complaints management (including resolution procedures)
• Control and processing of refunds
• Assistant to Manager (duties as directed)
• Acting Manager in Managers absence
• Ensuring general housekeeping duties were performed daily
• Working in a team environment
• Promoting a positive and safe work environment
• Compliance with and promotion of Occupational Health & Safety regulations.

• Answering phones and relaying messages
• Data entry on to the CASES21 system (financial and administrative data)
• Communicating with students / staff / parents
• Ensuring visitors follow correct sign in procedures
• Maintaining confidentiality in compliance with Privacy policies
• Providing assistance to the Business Manager as required
• Student absence record entry
• Assistant to Student Administrator and Finance Officer
• Diary Management
• Taking meeting Minutes for Staff Briefing two times a week and School Council when required.