Stephanie Bienstman
Education Assistant
Margaret River,WA
Summary
My name is Stephanie Bienstman, I am 34 years old and living in Margaret River WA full time since 2014. I am an Australian Citizen. I am the loving mother of two young boys who both attend full time school. I have mostly dedicated the last 9 years as a stay at home mom with some side work as a cleaning contractor for the last 3 years. I am a highly motivated individual with great references.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cleaning Contractor
Airbnb Superhost
10.2020 - Current
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
Cleaning Contractor
Central Avenue Apartments
08.2020 - Current
- Worked flexible hours across weekday, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple apartments.
Office Administrative Assistant
Tofino Surf Adventures
03.2014 - 10.2014
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks.
Retail Assistant
Raglan Surf Emporium
04.2012 - 03.2013
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Offered informed suggestions for improving store operations based on personal experience and observation of best practices in the industry.
- Actively engaged customers to provide general assistance and information on store merchandise.
Hospitality Worker
Must Wine Bar
10.2011 - 03.2012
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Education
Certificate IV - CHC40221 Certificate IV
Institute of Teacher Aide Course
Perth, WA04.2024
Certificate III - CHC30221 Certificate III
Institute of Teacher Aide Course
Perth, WA12.2023
Skills
- Strong communication
- Highly motivated
- Organisation
- Empathy and patience
- Outgoing and team player
- Result and goal driven
Certification
National Police Certificate
Working With Children
Contact
Phone - 0474690998
Email - stephbienstman@hotmail.com
Timeline
Cleaning Contractor
Airbnb Superhost
10.2020 - Current
Cleaning Contractor
Central Avenue Apartments
08.2020 - Current
Office Administrative Assistant
Tofino Surf Adventures
03.2014 - 10.2014
Retail Assistant
Raglan Surf Emporium
04.2012 - 03.2013
Hospitality Worker
Must Wine Bar
10.2011 - 03.2012
Certificate IV - CHC40221 Certificate IV
Institute of Teacher Aide Course
Certificate III - CHC30221 Certificate III
Institute of Teacher Aide Course
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