Stephanie Buchanan
Riverview,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Veterinary Nurse
Greencross Vets
Camira, QLD
08.2021 - Current
- Conducted laboratory tests and collected specimens for analysis.
- Assisted veterinarians in the examination of animals, including restraint and minor surgical procedures.
- Monitored vital signs and administered medication according to prescribed protocols.
- Educated clients on proper animal health care techniques, nutrition, preventative medicine.
- Performed dental prophylaxis, radiographs and other diagnostic imaging procedures under the direction of a veterinarian.
- Assisted in surgery preparation by prepping instruments and equipment for use during surgery.
- Maintained a clean and organized work environment, including kennels, exam rooms and treatment areas.
- Provided emotional support to pet owners dealing with difficult diagnoses or treatments.
- Administered first aid treatment to injured or sick animals.
- Anesthetized animals and monitored anesthesia to foster compassionate care.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
Waitress
Kongee Cafe
Brisbane, QLD
05.2017 - 03.2018
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Trained new employees to perform duties.
Bartender
Vivalavie
Amsterdam, AMS
08.2016 - 09.2016
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Bartender
Xtra Cold Ice Bar
Amsterdam, AMS
03.2016 - 06.2016
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Resolved customer complaints in a professional manner.
- Collected and organized daily till totals and tips.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Upsold customers from shelf to premium brands to help boost sales.
Administrative Assistant
Total Insulation QLD Pty Ltd
Brisbane, QLD
07.2012 - 08.2015
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Certificate 2 in Animal Studies - Veterinary Technology
Animal Industries Resource Centre
Online08-2021
Certificate 2 in Aviation (Flight Operations) - Aviation
Aviation Australia
Brisbane, QLD12-2016
Diploma in Advanced Bartending - Bartending
Bols Academy
Amsterdam02-2016
High School Diploma -
Rutherford College
New Zealand12-2011
Certificate 4 in Veterinary Nursing (ACM40418) - Veterinary Technology
Animal Industry Resource Centre
OnlineSkills
- Veterinary standards and procedures
- Client Communication
- Animal Handling
- Laboratory Testing
- Vital signs monitoring
- Dental Procedures
- Compassionate Care
- Patient Monitoring
- Preventative Care
Affiliations
- Aerial Yoga
- Various forms of Yoga
- Gardening
- Skating
- Spending quality time with my childeren/family
- Bargain hunting
References
References available upon request.
Timeline
Veterinary Nurse
Greencross Vets
08.2021 - Current
Waitress
Kongee Cafe
05.2017 - 03.2018
Bartender
Vivalavie
08.2016 - 09.2016
Bartender
Xtra Cold Ice Bar
03.2016 - 06.2016
Administrative Assistant
Total Insulation QLD Pty Ltd
07.2012 - 08.2015
Certificate 2 in Animal Studies - Veterinary Technology
Animal Industries Resource Centre
Certificate 2 in Aviation (Flight Operations) - Aviation
Aviation Australia
Diploma in Advanced Bartending - Bartending
Bols Academy
High School Diploma -
Rutherford College
Certificate 4 in Veterinary Nursing (ACM40418) - Veterinary Technology
Animal Industry Resource Centre
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