Stephanie Chiswell
Clyde North,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Currently pursuing a Masters of Public Health and Health Administration with a strong foundation in management rolls. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to leverage academic background and proven administrative skills as a Personal Assistant to the Head of Campus RCC MYP Campus.
Overview
7
7
years of professional experience
Work History
Medical Office Manager
The Chiro Tree
Caulfiend South, Victoria
01.2017 - 03.2024
- Developed and implemented a new filing system for medical records, resulting in improved patient care.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
Boutique Store Manager
Mazzucchelli's Jewellers
Chadstone, Victroia
09.2016 - 01.2017
- Developed and implemented weekly and monthly sales goals and objectives.
- Conducted staff meetings to discuss store policies, procedures, customer service standards, and job performance expectations.
- Maintained accurate inventory levels through regular cycle counts and stock ordering.
- Oversaw daily operations of the boutique store including opening and closing duties, cash handling, credit transactions, and customer service.
- Provided leadership and guidance to ensure team members were meeting their individual goals.
- Developed effective strategies for increasing sales through promotions and visual merchandising techniques.
- Recruited, interviewed, hired, trained, coached and mentored new employees on company policies and procedures.
- Resolved customer complaints quickly and efficiently to maintain high customer satisfaction ratings.
- Created monthly reports highlighting sales results, customer feedback, employee performance reviews .
Sales Consultant
Salvatore Ferragamo
Melbourne, Victroia
2011 - 2014
- Developed and maintained relationships with clients to increase sales revenue.
- Generated daily reports on sales activities for management review.
- Collaborated with marketing team to design promotional materials for campaigns.
- Resolved customer complaints and inquiries in a timely manner.
- Participated in regular training sessions on new products, services, and industry trends.
- Worked with fellow sales team members to achieve group targets.
Store Manager
Salvatore Ferragamo
Melbourne, Victoria
2014 - 2016
- Created monthly budgets for store operations, including payroll, marketing and inventory costs.
- Trained and managed a team of associates dedicated to providing excellent customer service.
- Communicated regularly with corporate office regarding new product launches, promotions, pricing changes and other operational matters.
- Responded to customer service issues and worked with parties to effectively communicate and resolve.
- Established high standards for professionalism and customer service and communicated expectations with employees.
- Collaborated with other department managers on cross-functional projects such as special events.
- Implemented and trained staff in new CRM, POS and inventory control system that streamlined workflow across departments.
Boutique Manager
American Cargo
Moorabbin, Victoria
2009 - 2010
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised employees.
- Motivated and supervised staff to ensure productivity and customer satisfaction.
- Prepared monthly reports on sales figures, expenses, profits.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
Bachelor of Arts - Sociology, Politics, History
LaTrobe University
Melbourne, VIC01-2013
Masters of Public Health And Masters of Health Administration - Public Health
La Trobe University
Melbourne, VICSkills
- Organisational skills: proven ability to manage tasks with precision and attention to detail
- Communication: strong interpersonal skills, both written and verbal
- Adaptability: comfortable in fast-paced environments, able to quickly adjust changing priorities
- Planning and management: efficiently prioritise and execute tasks to meet deadlines
Timeline
Medical Office Manager
The Chiro Tree
01.2017 - 03.2024
Boutique Store Manager
Mazzucchelli's Jewellers
09.2016 - 01.2017
Sales Consultant
Salvatore Ferragamo
2011 - 2014
Store Manager
Salvatore Ferragamo
2014 - 2016
Boutique Manager
American Cargo
2009 - 2010
Bachelor of Arts - Sociology, Politics, History
LaTrobe University
Masters of Public Health And Masters of Health Administration - Public Health
La Trobe University
Similar Profiles
Angela M. P. PorisAngela M. P. Poris
Front Desk Manager at Chiro Now! Of ArvadaFront Desk Manager at Chiro Now! Of Arvada
Trisha MazzucaTrisha Mazzuca
Chiropractic Administration Manager at Dr. Todd E Mazzuca Chiro Prof CorpChiropractic Administration Manager at Dr. Todd E Mazzuca Chiro Prof Corp
Jennifer StromJennifer Strom
Care Manager at Chiro One Wellness CenterCare Manager at Chiro One Wellness Center
David Peter MastroianniDavid Peter Mastroianni
Sales Consultant at Carpet CallSales Consultant at Carpet Call
Melliza Joseph NoyauxMelliza Joseph Noyaux
Courier at CA CourierCourier at CA Courier