Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Chua

Charlestown,NSW

Summary

I am a friendly, proactive, reliable, and hardworking customer service representative and year 12 student. I always show initiative, am reliable and ask for further clarification when needed. I endeavor to be always respectful and friendly. My confident and friendly approach has always helped me do well in customer service roles. I enjoy dealing with the public and learning new things. I have my drivers license and own car. I am seeking a casual position.

Overview

5
5
years of professional experience

Work History

Fresh Fruit & Night Stock

Coles
12.2022 - 12.2023
  • Providing exceptional customer service to public
  • Fielding enquiries from customers
  • Restocking shop and managing fruit rotations to ensure quality fresh stock is always displayed.
  • Maintaining stock and presentation levels to an exceptional standard
  • Unpacking stock boxes and pallets
  • Doing fruit and veg cuts and wrapping them.
  • Helped where I was needed in different departments.
  • Closing and opening shop
  • Maintaining a clean safe hygienic working environment for coworkers and customers
  • Stock take
  • Helped train new staff members.

Ice Cream Server

Popolo Gelateria
01.2022 - 12.2023
  • Served public, assisted with their orders.
  • Restocked inventory
  • Maintain clean, hygienic, and safe workplace for staff and customers.
  • Prepared orders for uber and over the phone.
  • Preformed cash handling via cash and electronic payments
  • Opened and closed shop
  • Followed quality control procedures.
  • Made note of stock for reorder
  • Maintained a confident, friendly level of customer service at all times.
  • Served ice cream, made drinks (milkshakes, coffee)

Babysitter

Justine Payle & Rebecca Lowe
01.2019 - 12.2021
  • Prepared meals for children
  • Followed routines prescribed by parents.
  • Played activities with children indoors and outdoors.
  • Assisted with homework.
  • Helped and encouraged children to clean.
  • Looked after children aged from 4-13
  • Was responsible for their safety and comfort.


*References available upon request*

Education

St. Francis Xavier's College
Hamilton, NSW
12.2024

Skills

  • Task Prioritization
  • Shelf Stocking
  • Labelling and Pricing
  • Inventory Management
  • Problem Solving
  • Quality Control
  • Organizational Skills
  • Time Management
  • Product Knowledge
  • Customer Service
  • Cleaning
  • Mentoring and Training
  • Product Packaging
  • Safety Procedures

Timeline

Fresh Fruit & Night Stock

Coles
12.2022 - 12.2023

Ice Cream Server

Popolo Gelateria
01.2022 - 12.2023

Babysitter

Justine Payle & Rebecca Lowe
01.2019 - 12.2021

St. Francis Xavier's College
Stephanie Chua