Stephanie Ciconte
Ormond,VIC
Summary
Dynamic and reliable professional with a strong work ethic at Atlantic Group as a Delicatessen Clerk. Expert in customer service and time management, consistently exceeding performance goals while enhancing customer satisfaction. Proven ability to multitask effectively and maintain product knowledge, ensuring a pleasant shopping experience.
Overview
4
4
years of professional experience
Work History
Delicatessen Clerk
Atlantic Group
08.2024 - Current
- Consistently exceeded performance goals through effective time management and prioritization of tasks.
- Conducted regular inventory checks, minimizing product waste and maintaining optimal stock levels.
- Balanced multiple responsibilities such as cashier duties, order preparation, and stock replenishment without compromising on service quality.
- Maintained a clean and organized deli counter, ensuring a pleasant shopping experience for customers.
- Enhanced customer satisfaction by providing exceptional service and efficiently addressing their inquiries.
Retail Assistant
Scottie Boutique
04.2024 - 12.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Enhanced customer loyalty with personalized shopping assistance, leading to repeat visits.
Warehouse Worker
Hot Topic
12.2020 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Reduced waste, implementing recycling procedures for packaging materials.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Bartender
Lightning Hill Estate
02.2024 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously.
Waitress Trainee
Laffa Bar
07.2022 - 06.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
Waitress Trainee
Swaad
04.2021 - 11.2021
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
McKinnon Secondary College
McKinnon, VIC10-2023
Skills
- Patience and empathy
- Reliability
- Strong work ethic
- Customer service
- Honesty and integrity
- Interactive communication skills
- Product knowledge
- POS system operation
- Food safety standards
- Teamwork
- Time management
- Multitasking and organization
Black Belt 1st Dan Karate
I had been participating in Karate lessons for 11 years from the age of 7 years old and have successfully achieved my black belt 1st Dan during this time. Karate has taught be discipline, independence and loyalty along my journey whilst continuing to sustain at a high level.
Timeline
Delicatessen Clerk
Atlantic Group
08.2024 - Current
Retail Assistant
Scottie Boutique
04.2024 - 12.2024
Bartender
Lightning Hill Estate
02.2024 - 03.2024
Waitress Trainee
Laffa Bar
07.2022 - 06.2023
Waitress Trainee
Swaad
04.2021 - 11.2021
Warehouse Worker
Hot Topic
12.2020 - 04.2024
High School Diploma -
McKinnon Secondary College
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