Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Curran

Perth,WA

Summary

Professional with solid experience in customer service and facility management, prepared for this role in entertainment industry. Skilled in maintaining equipment, assisting customers with needs, and ensuring clean, safe environment. Strong focus on teamwork and adaptability, consistently delivering results and meeting changing demands. Reliable and efficient in high-paced settings, with positive attitude and passion for creating enjoyable experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bowling Attendant

Rosemount Bowl
04.2024 - Current
  • Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
  • Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.
  • Ensured smooth transitions between groups by efficiently resetting lanes and managing waitlists.
  • Fostered positive relationships with regular customers through attentive service delivery that catered specifically to their needs on each visit.
  • Manged functions, assisted at bar and also in the kitchen.
  • cashed up and cleaned after each day.

Bar Server

the Bowls Club
01.2024 - 03.2024
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently managed high-volume drink orders during peak hours, maintaining excellent customer service standards.

Banana Sorter

Marlin Blue
12.2023 - 03.2024
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Used hand-held scanners to sort items into specific categories.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Inspected items for damage or defects before sorting as part of quality control process.

Lounge Server

The Willows Pub
10.2021 - 11.2023
  • Kept tables clean and ready for next guests.
  • Ensured compliance with all health code requirements by maintaining proper sanitation practices throughout the lounge area.
  • Explained chef specialties and different menu items.
  • . Contributed to creating a welcoming atmosphere by greeting guests warmly upon arrival.
  • Served drinks, appetizers and meals to guests.
  • Processed customer payments to accurately record transactions.

Betting Clerk

Paddy Power
02.2021 - 11.2023
  • Resolved customer disputes calmly and professionally, promoting a fair gaming atmosphere.
  • Enhanced customer loyalty with exceptional service, ensuring all transactions were handled professionally and accurately.
  • Adapted quickly to changing odds or race cancellations, informing customers promptly to minimize confusion.
  • Streamlined the betting process for better efficiency by maintaining up-to-date knowledge of racing schedules and odds.
  • Key Holder, cashing handling large sums of money, paying out and taking bets.
  • Set up and broke down money banks for cash floats or game tables.

Housekeeper

Family Members
01.2023 - 10.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Changed bed linens and collected soiled linens for cleaning.
  • Sorted, laundered and put away various laundry items.

Shop Assistant

Londis
10.2018 - 02.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped fixtures after closing to support cleanliness and maintain organized store.
  • Checked incoming orders and organized new stock.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Crew Member

McDonald's
07.2016 - 10.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

No Degree - Secondary Education

Trinity Comprehensive Achool
Dublin Ireland
08.2014

Skills

  • Reliability and punctuality
  • Cash handling proficiency
  • Customer Engagement
  • Positive Attitude
  • Strong Work Ethic
  • Customer Service
  • Cleanliness and hygiene

Certification

TICKET;

RSA

WHITE CARD

Timeline

Bowling Attendant

Rosemount Bowl
04.2024 - Current

Bar Server

the Bowls Club
01.2024 - 03.2024

Banana Sorter

Marlin Blue
12.2023 - 03.2024

Housekeeper

Family Members
01.2023 - 10.2023

Lounge Server

The Willows Pub
10.2021 - 11.2023

Betting Clerk

Paddy Power
02.2021 - 11.2023

Shop Assistant

Londis
10.2018 - 02.2021

Crew Member

McDonald's
07.2016 - 10.2017

No Degree - Secondary Education

Trinity Comprehensive Achool

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Stephanie Curran