Overview
Work History
Timeline
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Stephanie Dela Cruz Robertson

Bateau Bay,NSW

Overview

7
7
years of professional experience

Work History

Disability Support Worker

Drake Medox
09.2023 - 07.2024
  • Provide expert level comfort care for a client in living with MS.
  • Provide full meal assistance in accordance to the IDDSI framework for client dysphagia diagnosis.
  • Recognise any changes to baseline health and report to appropriate personal for review.
  • Assist client to and from appointments.
  • Liaise with allied health.
  • Ensure client care plan is updated with any change.
  • Perform manual handling with equipment - Mechanical hoist for transfers, slide sheet, electric shower chair and electric wheelchair.
  • Administering of S8 medication - Count, documenting and securing.
  • Provide a clean safe environment for the client incl. daily housekeeping duties and meal preparation.
  • Provide quality of life activities.

Workplace Trainer

HammondCare
08.2022 - 09.2023
  • Training and Development of employees. This occurred during onboarding/ 3 month/ 6 month/ yearly.
  • Training of Medication Management, Food Safety, Fire Safety, Manual Handling, Infection Control.
  • Training of Case Management, Care Plans, Behaviour Management and Personal Care for a variety of residents living with alzheimers/ dementia/ disability and complex needs.
  • Assist TAFE students complete Cert III Individual Support requirements.
  • Meet training standards in accordance to the Aged Care Act + National Disability Insurance Scheme.
  • Passionate about providing expert level training by working on the floor with employee/resident to ensure all employees are confident in assisting the resident And the resident/ client needs are met.
  • Effective collaboration with the cottage team, RNs, Team Leaders to assist the resident/ client displaying disinhibited behaviours by assessing unmet needs.
  • Collaborate with Management, Allied Health, Pastoral Care, Activities Co-ordinator and Family consistently to ensure we are assisting the resident appropriately. All involved are accurately updated on any changes to residents baseline health and assist providing meaningful quality of life activities tailored to the individual.
  • Assisted in annual Audits - Achieving 95% training results across 103 employee facility 2023.
  • Investigate reportable incidents. In accordance to the Aged Care Act - SIRS. Assess the incident and escalate when necessary or provide training where needed to improve outcome, employee approach and resident care.
  • Highly organised and skilled in Microsoft, Pager/ deck phone and Riskman reporting system.

Team Leader - Specialised Dementia Carer

HammondCare
08.2017 - 08.2022
  • Provided individualized care for residents, working closely with the cottage team to meet each client's unique needs.
  • Conducted quarterly resident care plan reviews or updated plans as needed based on changes in resident conditions.
  • Communicated regularly with families and primary contacts to keep them informed of any changes in resident status.
  • Organized special events for residents and staff, fostering a positive and engaging community environment.
  • Collaborated with Clinical Coordinators, Registered Nurses, allied health professionals, and the cottage team to ensure comprehensive care, accurately maintaining various health tracking documents.

Projects and Development

McGrath Estate Agents
02.2017 - 10.2017
  • Supported customer inquiries for upcoming residental developments.
  • Assisted live auctions and showrooms.
  • Provided accurate information regarding project development.
  • Collaborated closely with real estate agents to assist meeting objectives.
  • Assisted the release of new application used in processing and tracking client/ developer data.

Timeline

Disability Support Worker

Drake Medox
09.2023 - 07.2024

Workplace Trainer

HammondCare
08.2022 - 09.2023

Team Leader - Specialised Dementia Carer

HammondCare
08.2017 - 08.2022

Projects and Development

McGrath Estate Agents
02.2017 - 10.2017

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Stephanie Dela Cruz Robertson