Stephanie Dixon
Perth,WA
Summary
A seasoned Purchasing Specialist with a comprehensive background in procurement and supply chain management, possessing strong negotiation skills, strategic sourcing knowledge, and the ability to maintain supplier relationships for optimal results. Demonstrated ability in managing inventory control, reducing costs, and ensuring timely delivery of goods. Recognised for enhancing operational efficiency through streamlined purchasing processes and supporting a large Team, including internal stakeholders.
Senior Specialist in Spare Parts Quotation & Order Management, specializing in providing parts, solutions, and services for maintenance and repairs in minerals processing within the mining, metals refining, and recycling industries. This includes expertise in crushers, screens, mining solutions, grinding mills and media, conveyors, bulk materials handling solutions, as well as process, pyro processing, and recycling equipment.
Overview
23
23
years of professional experience
Work History
Operational Purchasing Specialist
Metso WA
West Perth
09.2023 - Current
- Updating master data
- Execute purchases and expedite timely and efficient operations
- Improving operative performance through daily, weekly, and monthly execution practices
- Provide training within the Operational Purchasing Team and to other internal stakeholders
- Run stock reports
- Ensured understanding and achievement of demand requirements
- Problem-solving culture
- Coordinated QA inspections as necessary
- Conducted all business transactions in compliance with Metso's Global Procurement policies, procedures, guidelines
Senior Q&OM Specialist
MetsoOutotec, WA
04.2021 - 03.2023
- Led and mentored a team of four subordinates.
- Full Understanding of relevant Outotec Technologies
- Grinding and Thickener Specialities
- Complete Knowledge on all other Outotec Technologies
- Handled inquiries, quotations, and sales orders
- Supervised the life cycle of quotes and orders from start to finish.
- Liaised with global delivery for support
- SAP (ERP System) - User and Trainer
- Salesforce (CRM) – User – actively involved in the role out, day to day working and continued improvement of the Salesforce system and Team Training
Q&OM Specialist
MetsoOutotec, WA
01.2017 - 04.2021
- Global Sales Support Specialist - Selected from team of 15 for job rotation in Finland
- Liaised directly with Global Sales Support
- Handled inquiries, quotations, and sales orders
- Prepare Customer Set Price Lists
- Managed order open backlog for the entire quotation and order life cycle
- SAP (ERP System) User and Trainer
- Dynamics 365 (CRM) Key User and Trainer – actively involved in the role out, day to day working and continued improvement of the Dynamics 365 system
Repair and Service Coordinator
MetsoOutotec, WA
01.2019 - 12.2019
- Administered Customer Rotables
- Repair Quoting
- Sourcing all Consunables from Suppliers
- Create and Receipt all PO’s
- Invoicing Repairs to Customer
- SAP (ERP System) User and Trainer
Service Coordinator
MetsoOutotec, WA
01.2016 - 04.2017
- Liaised with customers for job scope and requirements
- Coordinated and prepared proposal and quotation documents for customers
- Scheduled services, processed reports and invoiced for customers
- Oversaw the management of all Work in Progress (WIP) to ensure the effective and efficient coordination of all work
- Support for field service staff and customers
- Ensure customer approval is obtained prior to the commencement of any work
- Timesheet data entry
- Ensured Technicians meet site requirements
- Coordinated travel for service staff, and Visas & Work Permits for international travel
- SAP (ERP System) User
Customer Coordinator
WesTrac, WA
04.2015 - 07.2016
- Oversaw the management of all Work in Progress
- Contributed to the workshop earning a 4-star rating
- Represented WesTrac as the single point of contact for the customer and act as the conduit between the workshop and branches regarding any request for service, repairs and other general queries
- Provided repair and service solutions/options in consultation with the workshops and/or Sales and Parts Departments
- Communicate terms and conditions to new (or cash customers) with any quotation provided
- Identified and acted upon additional opportunities within the allocated customer base
Front Reception – New and Used Car Clerk
Clarkson Holden, WA
06.2013 - 04.2015
- Introduced improved process management techniques from based on my previous large dealership experience
- Filled in as relief Spare Parts Interpreter/Manager, Service Advisor and Automotive Technician
- Processed payments, issued receipts and carried out banking
- Carried out Vehicle Licencing and all other Dealer Department of Transport Requirements
Workshop Controller
Phoenix Holden, Wangara
01.2009 - 12.2011
- Supervised and Directed the work and quality control of all 25-30 Technicians and Apprentices to ensure high standards were maintained
- Scheduled and allocated 70 plus jobs to over 25-30 Automotive Technicians & Apprentices
- Achieved 386 days without a Lost Time Injury
Costing & Warranty Clerk
Phoenix Holden, Wangara
01.2009 - 12.2011
- Handled cost repair orders, warranty jobs and claim paperwork
Automotive Technician
Phoenix Holden, Wangara
01.2005 - 12.2009
- Motor Vehicle diagnostics
- Motor Vehicle repair
- Met repair costing targets
Apprentice Automotive Technician
Phoenix Holden, Wangara
01.2002 - 12.2005
Education
Job Rotation - Sales Support Specialist
Outotec
O' leadership Program - Automotive Air-conditioning & Environmental Protection
TAFE
Current Refrigerant Handling Licence -
Automotive Trade Apprenticeship -
Trade Certificate - Engineering Tradesperson – Automotive
Skills
- Customer Service
- Order Management
- Spare Parts
- Team Leadership
- Quotations
- Invoicing
- Vehicle Repair Expertise
- Machinery Maintenance Expertise
- Mentoring
- SAP (ERP)
- Dynamics 365 (CRM)
- DBS
- ERA
- Salesforce (CRM)
- Pronto (ERM)
- MS Suite of Products
- Power BI
- Navetti
- Excel
- Word
- PowerPoint
- Supply chain optimization
- Vendor relationship management
- Materials requirement planning
- Supplier negotiation
- Supplier performance metrics
Systemsandsoftware
- SAP (ERP)
- Dynamics 365 (CRM)
- DBS
- ERA
- Salesforce (CRM)
- Pronto (ERM)
- MS Suite of Products
- Power BI
- Navetti
- Excel
- Word
- PowerPoint
Affiliations
- Camping
- 4x4
- Beach
- Pilates
- Cooking
References
References available upon request.
Timeline
Operational Purchasing Specialist
Metso WA
09.2023 - Current
Senior Q&OM Specialist
MetsoOutotec, WA
04.2021 - 03.2023
Repair and Service Coordinator
MetsoOutotec, WA
01.2019 - 12.2019
Q&OM Specialist
MetsoOutotec, WA
01.2017 - 04.2021
Service Coordinator
MetsoOutotec, WA
01.2016 - 04.2017
Customer Coordinator
WesTrac, WA
04.2015 - 07.2016
Front Reception – New and Used Car Clerk
Clarkson Holden, WA
06.2013 - 04.2015
Workshop Controller
Phoenix Holden, Wangara
01.2009 - 12.2011
Costing & Warranty Clerk
Phoenix Holden, Wangara
01.2009 - 12.2011
Automotive Technician
Phoenix Holden, Wangara
01.2005 - 12.2009
Apprentice Automotive Technician
Phoenix Holden, Wangara
01.2002 - 12.2005
Job Rotation - Sales Support Specialist
Outotec
O' leadership Program - Automotive Air-conditioning & Environmental Protection
TAFE
Current Refrigerant Handling Licence -
Automotive Trade Apprenticeship -
Trade Certificate - Engineering Tradesperson – Automotive
Similar Profiles
ANUJ SHAHANUJ SHAH
Design Engineer, Grinding, GBP at Metso (Metso Outotec India Pvt. Ltd.)Design Engineer, Grinding, GBP at Metso (Metso Outotec India Pvt. Ltd.)
Kamran AnwarKamran Anwar
Director Finance – Middle East region at Metso OutotecDirector Finance – Middle East region at Metso Outotec
ADHIN RAVEENDRANADHIN RAVEENDRAN
Automation Engineer at Metso ABAutomation Engineer at Metso AB
MUSFIKA BINTE ZAMANMUSFIKA BINTE ZAMAN
Project Support Officer at Anjia Property SettlementProject Support Officer at Anjia Property Settlement
LUKE ARRAN BARRASSLUKE ARRAN BARRASS
Electrical Trade Assistant at Mineral ResourcesElectrical Trade Assistant at Mineral Resources