Summary
Overview
Work History
Education
Skills
Additional Highlights
Tools And Systems
Timeline
Generic

Stephanie Erzeren

Eltham North,Australia

Summary

Head of Sales with a proven track record of driving sales growth through strategic planning and market analysis. Demonstrates exceptional skills in team leadership, communication, and negotiation, resulting in strong client relationships and high productivity. Committed to leveraging expertise to enhance business success and achieve organizational goals.

Overview

8
8
years of professional experience

Work History

Chief Operating Officer

Trellis Collective
10.2023 - Current
  • Company Overview: Sector: Workforce Development | Focus: Early Career Women in Construction & Infrastructure
  • Scaled a national workforce development program supporting early-career women in male-dominated industries, including construction and engineering.
  • Achieved 200% growth in participant numbers by expanding host employer partnerships and streamlining enrolment operations.
  • Built strong, ongoing relationships with Tier 1 employers and stakeholders to support program expansion.
  • Implemented CRM systems and introduced reporting dashboards to track KPIs across commencements, retention, and satisfaction.
  • Led a remote team with a focus on coaching, quality delivery, and operational efficiency.
  • Ensured program alignment with HR strategies and Succession planning requirements and broader workforce development trends.
  • Sector: Workforce Development | Focus: Early Career Women in Construction & Infrastructure

Head of Sales & Partnerships

Ananas
06.2022 - 10.2023
  • Company Overview: Sector: SaaS Education & Compliance
  • Led national sales and partner growth strategy, onboarding clients across education, hospitality, and training sectors.
  • Worked closely with product and compliance teams to align platform delivery with industry requirements.
  • Exceeded revenue goals by 20% and contributed strategic input into operational improvements.
  • Introduced CRM workflows to support accurate tracking of leads, conversions, and client retention.
  • Sector: SaaS Education & Compliance

Senior Business Development Manager

LOKE
richmond, VIC
08.2020 - 08.2022
  • Developed strategic partnerships to enhance market presence and drive growth.
  • Conducted market research to identify emerging trends and customer needs.
  • Managed client accounts to ensure satisfaction and foster long-term relationships.
  • Created presentations to communicate value propositions to stakeholders effectively.
  • Implemented lead generation strategies to increase potential customer engagement.
  • Analysed competitive SASS landscape to inform business strategy and positioning.
  • Coordinated cross-functional teams to ensure successful project execution.

Venue Team Leader & Events Manager

Easy Weddings
05.2017 - 08.2020
  • Company Overview: Sector: Community Engagement & Events
  • Managed national venue partnerships, supporting over 1,000 clients with engagement, training, and customer success.
  • Delivered large-scale industry events and expos, building brand visibility and strengthening stakeholder networks.
  • Trained both internal teams and external partners on best practices in communication, service delivery, and client engagement.
  • Sector: Community Engagement & Events

Education

Diploma of Hospitality & Events Management -

William Angliss Institute of TAFE
Melbourne, VIC

Diploma of Human Resources -

RMIT University
Melbourne, VIC

Skills

  • Program development
  • Stakeholder engagement
  • Sales strategy
  • Customer success
  • Partnership building
  • Strategic thinking
  • Team leadership
  • Business forecasting
  • Revenue growth
  • Capital fundraising
  • CRM implementation
  • Effective communication
  • Client retention

Additional Highlights

  • Advocate and mentor for early-career women and women in leadership and trades
  • Deep understanding of SASS, professional development, workforce development, sales,
  • Adept in the hospitality industry, gender equality, and diversity and inclusion
  • Confident public speaker and executive presenter
  • Worked with startup organisations

Tools And Systems

  • CRM Platforms: Salesforce, HubSpot, Microsoft Dynamics
  • Data & Reporting: Excel (Advanced), Google Sheets, Zapier
  • Marketing & Communication: Mailchimp, Kajabi
  • Event & Booking Systems: ResPAK, ResDiary, Ivvy

Timeline

Chief Operating Officer

Trellis Collective
10.2023 - Current

Head of Sales & Partnerships

Ananas
06.2022 - 10.2023

Senior Business Development Manager

LOKE
08.2020 - 08.2022

Venue Team Leader & Events Manager

Easy Weddings
05.2017 - 08.2020

Diploma of Hospitality & Events Management -

William Angliss Institute of TAFE

Diploma of Human Resources -

RMIT University

Similar Profiles

CREATE PROFILE
Stephanie Erzeren