Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Ferry

Durdidwarrah

Summary

I'm a highly motivated worker, that has worked and completed placement in a variety of industries. Mostly working in customer service and the agricultural sector. I want to continue to grow and develop my skills, through opportunities within the workforce.

Overview

9
9
years of professional experience

Work History

Agricultural Retail Assistant

Hewitt And Whitty (Sam - 0419108579)
11.2021 - Current
  • Provided customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Unloaded and checked new stock, whilst filling missing stock
  • Contacted customers when personal orders were brought in
  • Used Parasight technology to complete FEC on sheep and horses
  • Provided recommendations on feeding rations and mixes, additional to shearing products, and general farming husbandry products (drenching, backlining, fly strike treatments)

Pen Rider

Hells Gate - Wayne
06.2023 - 07.2023
  • Enhanced cattle health by closely monitoring their condition and administering appropriate treatments.
  • Improved overall herd performance through efficient sorting, moving, inducting and processing of animals.
  • Ensured timely identification and treatment of sick or injured cattle, minimising losses due to health issues.
  • Collaborated with other team members in managing daily operations at the ranch effectively and efficiently.
  • Assisted with veterinarian visits to administer vaccinations and perform routine check-ups on the herd, ensuring optimal health conditions.
  • Assisted with pregnancy testing and the administration of PG treatment
  • Assisted with the weekly cleaning of machinery and work yards

Retail Store Manager (Junior)

Hewitt And Whitty - Teagan 0438120916
12.2020 - 02.2021
  • Recorded inventory sales into organization's daily, weekly and then monthly income report.
  • Developed and maintained relationships with retail customers and suppliers through continual communication.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Maintained customer satisfaction while handling clothing, and saddlery product returns quickly and professionally.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations procedures.
  • Managed store website, keeping it up to date on stock levels, and new items.

Junior Waitress /Barista

Back Creek Cafe (Trina)
08.2019 - 12.2020
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prioritized drink requests while managing interruptions.
  • Prepared more than 25-30 batches of coffee within a 30 minute timeframe, while monitoring levels to avoid empty machines during peak shop hours.

Junior Employee

Meredith Road House (Rebecca Store Manager)
03.2017 - 03.2020
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas
  • Collected gas and amenity payments based on customer orders
  • Checked customer identification for, cigarette sales
  • Checked and monitored fuel level, through inspection of fuel dips
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
  • Served individually made coffee drinks to over 50 customers daily

Junior Staff Member

Dorothy's Kitchen (Graham Hamilton Smith)
07.2017 - 02.2019
  • Helped customers complete purchases, locate items and join rewards programs to promote loyalty, satisfaction and sales numbers
  • Operated cash register for transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Worked with the Manager to complete daily counts and maintain funds security to minimize theft and mismanagement risks
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Prepared beverages and filled food orders for customers
  • Made and served over 100 café beverages per day with speed, quality and consistency
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment

Horse Re-educator / Junior Staff Member

Artemis Park
02.2015 - 07.2017
  • Helped re-educate problem horses, for clients and helped work young / green horses to prepare for sale
  • Assisted in children's clinic, which involved: Monitoring children groom / tack horses, lunging and leading children in an arena, preparing horses for the children's lesson's (grooming, tacking up, untacking)

Education

Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)

Charles Sturt University
Wagga Wagga, NSW
11.2029

Bachelor of Science - Animal Science

Charles Sturt University
Wagga Wagga, NSW
06.2024

High School Diploma -

Ballarat High School
Victoria
12.2020

Skills

  • Teamwork
  • Flexible and Adaptable
  • Excellent work ethic
  • Livestock Handling
  • Customer Service
  • Leadership
  • Serving / Waitressing
  • Responsible alcohol service

Timeline

Pen Rider

Hells Gate - Wayne
06.2023 - 07.2023

Agricultural Retail Assistant

Hewitt And Whitty (Sam - 0419108579)
11.2021 - Current

Retail Store Manager (Junior)

Hewitt And Whitty - Teagan 0438120916
12.2020 - 02.2021

Junior Waitress /Barista

Back Creek Cafe (Trina)
08.2019 - 12.2020

Junior Staff Member

Dorothy's Kitchen (Graham Hamilton Smith)
07.2017 - 02.2019

Junior Employee

Meredith Road House (Rebecca Store Manager)
03.2017 - 03.2020

Horse Re-educator / Junior Staff Member

Artemis Park
02.2015 - 07.2017

Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)

Charles Sturt University

Bachelor of Science - Animal Science

Charles Sturt University

High School Diploma -

Ballarat High School

Similar Profiles

CREATE PROFILE
Stephanie Ferry