Stephanie Fok
Rochedale,QLD
Summary
A passionate and self-motivated speech pathology student eager to apply academic foundations and clinical experiences to provide basic clinical support activities in a vast scope of practice. Committed to fostering effective communication skills, demonstrates empathy, compassion, and person-centred care, to create a positive and enriching relationship and workplace environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Officeworks
12.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Awarded Team Member of the Month in 2023 for outstanding customer service performance
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed rapport with customers through active listening and empathetic communication, fostering long-term relationships.
- Answered questions about store policies and addressed customer concerns.
Warehouse Packer
Yuen's Market
01.2017 - 07.2020
- Maintained aclean and safe work environment, adhering to established safety protocols and procedures.
- Contributed to positive team dynamics through clear communication and collaborative problem-solving efforts.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Participated in continuous improvement initiatives aimed at optimizing warehouse processes for better performance outcomes.
Education
Bachelor of Science - Biomedical Science
The University of Queensland
St Lucia, QLDThe Bachelor of Speech Pathology (Honours) - Health And Rehabilitation Science
The University of Queensland
Saint Lucia, QLD11.2026
High School Completion -
Moreton Bay College
Manly, QLD11.2021
Skills
- Team building
- First Aid & CPR
- Highly organized
- Self-motivated
- Fast learner
- Responsible
- Attention to Detail
- Effective Communication
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Certification
Certificate III in fitness
Qualified to perform CPR and First Aid
Obtained Blue Card
Timeline
Retail Sales Associate
Officeworks
12.2021 - Current
Warehouse Packer
Yuen's Market
01.2017 - 07.2020
Bachelor of Science - Biomedical Science
The University of Queensland
The Bachelor of Speech Pathology (Honours) - Health And Rehabilitation Science
The University of Queensland
High School Completion -
Moreton Bay College
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