Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Graham

Caboolture,QLD

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience

Work History

Aviation Security Guard

Sydney International airport
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.

Security guard

Auckland Airport
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Security Guard/Ranger

Royal botanic gardens
04.2020 - 02.2022
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Monitored CCTV cameras and alarm systems for security breaches.

Warehouse Associate

Metcash
12.2020 - 12.2022
  • Training New Employees
  • Daily use of operating Epj`s to transfer picked, packed, stacked and wrapped pallets to their designated locations
  • Meeting weekly KPI targets
  • Maintains a clean and safe work area
  • Reports any faulty mechanical problems and hazards
  • Meets customs orders in a timely manner
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Storeman - Dispatch

Ingram & Micro
01.2018 - 01.2019
  • Arranges transportation for client’s products to be shipped out on time to different carriers
  • Operates Epj to transport stock and pallets to be sent out to their stores
  • Maintains stock levels and inventory
  • Daily use of RF scanner
  • Maintains a safe and clean work area
  • Daily use of excel/word to send out Reports/Data entry

Education

Skills

  • Security Protocols
  • Emergency Response
  • Reporting skills
  • De-Escalation Techniques
  • Document Preparation
  • Customer Service
  • Team Leadership
  • Team Player
  • First Aid Certified
  • Problem-Solving
  • Multitasking
  • Excellent Communication
  • Team Collaboration
  • Adaptability and Flexibility

References

  • Emma hunter - Aces hr coordinator, +61 2 9699 7711
  • Vanessa how - protective service coordinator, +61 404 243 071

Timeline

Warehouse Associate

Metcash
12.2020 - 12.2022

Security Guard/Ranger

Royal botanic gardens
04.2020 - 02.2022

Storeman - Dispatch

Ingram & Micro
01.2018 - 01.2019

Aviation Security Guard

Sydney International airport

Security guard

Auckland Airport

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Stephanie Graham