Summary
Overview
Work History
Education
Skills
Education Experience
References
Timeline
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Stephanie Hansen

Brisbane,Australia

Summary

I am a highly self-motivated and hard-working individual with a passion for providing exceptional customer service. I have outstanding interpersonal, communication and organisational skills which I have applied to roles in sales, recruitment, customer service, administration, and in interior design consultation services. Following earlier experiences providing high level administrative services to businesses and organisations in Australia and London, I had the opportunity to follow my passion for design and completed Interior Design studies. I am looking for career opportunities where I can bring the benefit of my wealth of skills, knowledge and experience to provide outstanding service to customers and to grow business for my employer. With meticulous attention to detail, a great sense of humour and my ability to build a positive rapport with people, I believe I am an asset to any employer.

Overview

14
14
years of professional experience

Work History

New Home Sales Associate/Interior Designer (Contract role)

11.2022 - 12.2023
  • Welcoming clients & providing information on new build home options, networking with land developers, generate & manage leads & proactively manage the CRM system, create & manage interior & exterior designs for display homes

Interior Designer/Property stylist/Sales Consultant

stylish living australia
05.2014 - 11.2022
  • Assisting clients with complete interior & exterior colour schemes, styling homes for sale, consistently providing a high level of customer service, complete interior design of new build homes, styling of MBA award winning display homes, performing comprehensive defect & pre-handover checks, colour consultations in showroom with clients, consistently exceeding KPIs through up-selling of fixtures & fittings

Interior Decorator

In+Curtains & Blinds
Maroochydore
11.2013 - 03.2014
  • Assisting clients in the showroom with fabric, window treatment and wall covering options, completing on site visits to advise clients on the best products & colour choices for each individual home & preparing quotations

Corporate Hospitality Manager

V8 Race Australia & New Zealand
04.2012 - 11.2013
  • Extensive flight & accommodation bookings for crew, sponsors and clients, preparing presentations for potential sponsors, collating race information packs for sponsors and guests, corporate hospitality duties at race meetings, managing catering at race functions

Personal Assistant / Executive Assistant / Project Administrator

BHP Billiton
10.2009 - 04.2012
  • Scheduling and organising both internal and external meetings, conferences & events; preparing agendas and taking minutes, preparation of presentations and weekly and monthly reports, extensive liaison with both internal staff and external clients, arranging comprehensive national & international travel, organising monthly conferences & coordinating regular meetings.

Education

Diploma of Professional Interior Design - Interior Design

The Interior Design Academy
Melbourne, VIC
01-2014

Skills

  • Customer Relationship Management
  • Customer Service
  • Adaptability and Flexibility
  • Client Relations
  • Attention to Detail
  • Sales Promotion
  • Analytical and Logical Thinking
  • Articulate and Persuasive
  • Interior Staging
  • Meeting Arrangements
  • Networking and Business Development
  • Social Media Savvy
  • Client Relationship Management

Education Experience

  • Diploma of Professional Interior Design (with Distinction) - The Interior Design Academy
  • Real Estate Registration Certificate - Australian School of Business & Law
  • Tourism Studies (with Distinction) - Stotts Correspondence College
  • Time Management & Organisational Skills - Beattie Rickman

References

References available on request

Timeline

New Home Sales Associate/Interior Designer (Contract role)

11.2022 - 12.2023

Interior Designer/Property stylist/Sales Consultant

stylish living australia
05.2014 - 11.2022

Interior Decorator

In+Curtains & Blinds
11.2013 - 03.2014

Corporate Hospitality Manager

V8 Race Australia & New Zealand
04.2012 - 11.2013

Personal Assistant / Executive Assistant / Project Administrator

BHP Billiton
10.2009 - 04.2012

Diploma of Professional Interior Design - Interior Design

The Interior Design Academy
Stephanie Hansen