Stephanie Harris
Melbourne,VIC
Summary
An energetic corporate professional with over a decade of experience in administration, operations, and executive support roles, well-versed in calendar management and creative problem-solving. Able to work autonomously, make informed decisions, and contribute to a culture of continuous improvement.
Overview
9
9
years of professional experience
Work History
Operations Assistant
Metcash
05.2022 - Current
- Oversee compliance for fifty Mitre10, Total Tools, Home Hardware, Hardings, and Design10 stores nationally.
- Coordinate contractors, maintain safety items, and collate reports for ongoing annual compliance certification.
- Maintain the contractor management system (LinkSafe) to ensure relevant licenses and insurances are provided prior to work being carried out on sites.
- Contribute to store development projects as new sites open, establishing necessary services, including waste management, traffic management, evacuation procedures, and safety and compliance contractors that will service each site.
- Overseeing the upkeep of the national contacts register for all key stakeholders involved in the management of each site.
- Coordinate tools of the trade (vehicles, fuel cards, mobile phones, licenses) for site managers, sales staff, yard employees, and machinery operators, ensuring compliance with company policy and upkeep of the assets.
- Streamlined processes through the introduction of new technologies.
Faults Coordinator
Downer Group
06.2020 - 05.2021
- Triage and allocate daily faults to on-road technicians, and manage the weekly roster for metropolitan Melbourne and regional Victoria.
- Arranged parts, plant equipment and safety management required to carry out high-risk jobs
- Proofread all feedback from fault rectification before submitting it to the client and closing the job.
- Daily reporting on the progress and status of jobs to the internal team.
- Managed the general department inbox.
- Assisted in the database upgrade, sorting through metadata, and recording the new processes and instructions on how to operate the new layout.
Personal Assistant
Melbourne Memorials
09.2018 - 06.2020
- Personal Assistant to Director and General Manager
- Managing their diaries/calendars and handling any conflicts or clashes that arise
- First point of contact via email and phone for both Director and General Manager, vetting and delegating enquiries
- Arranged international travel plans and itineraries and when required liaised with suppliers of imported products
- Supported the sales team and managed their diaries/call schedules
- Managed client expectations and aided in resolving client issues
- Organised the company events throughout the year
Leasing Agent and Assistant to BDM
Buxton
02.2016 - 09.2018
- Assisted the BDM in securing new leads
- Managed all advertising for the new property listings
- Conducted appraisals of new properties on the rental market
- Hosted private and general inspections for interested parties
- Cross checked all potential tenant applications before providing the details to the landlord
- Created the lease contract for the new tenancy and compiled all the new property paperwork to hand over to the property manager
Education
Higher School Certificate -
Long Bay College
Auckland, New Zealand12.2012
Skills
- Microsoft Office Suite
- Diary management
- Attention to detail
- Time management
- Travel planning
- Problem-solving
- Delegation
- Communication skills
- Contractor management
- Team collaboration
Timeline
Operations Assistant
Metcash
05.2022 - Current
Faults Coordinator
Downer Group
06.2020 - 05.2021
Personal Assistant
Melbourne Memorials
09.2018 - 06.2020
Leasing Agent and Assistant to BDM
Buxton
02.2016 - 09.2018
Higher School Certificate -
Long Bay College