Stephanie Harrison
Brisbane,QLD
Summary
Experienced and personable Personal Assistant with 8 years of expertise working in an enterprise-level organisation coordinating operational tasks, at both an executive & reception level duties. Proven multitasker, skilled in problem-solving, and adept at creating a professional and welcoming environment. Highly customer-focused with strong communication skills, collaborating effectively with various stakeholders for smooth day-to-day operations.
Overview
15
15
years of professional experience
Work History
Personal Assistant to the Associate Director
Auto & General
09.2024 - Current
- Managed daily operations of the back office, overseeing general administration
- Organised and coordinated staff events, including end-of-year celebrations, birthday festivities, and team-building activities
- Played a key role in collating and organising company reports, tenders, and facilitated the distribution of recruitment contracts
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
Personal Assistant to the General Manager
Auto & General
02.2024 - 09.2024
- Managed daily operations of the back office, overseeing general administration
- Organised and coordinated staff events, including end-of-year celebrations, birthday festivities, and team-building activities
- Played a key role in collating and organising company reports, tenders, and facilitated the distribution of recruitment contracts
- Oversaw personal and professional calendars and coordinated appointments for future events.
Office Administrator
Auto & General
04.2015 - 11.2023
- Managed daily operations of Head office, ensuring high standards of presentation and reception
- Handled internal and external calls, maintaining a professional image when greeting clients, staff, and visitors
- General administration tasks, including courier management, expenses, and invoice reconciliation
- Managed office supplies and inventory, ordering and checking stationery, kitchen, and catering supplies
- Coordinated meeting room schedules, setup/pack up, and AV requirements
- Arranged catering for various meetings and events
- Provided ad hoc support to EAs, PAs, and other administrative functions, including event coordination
- Assisted with onboarding new staff, managing starter packs, security access, and site FAQs
- Maintained security systems and conducted audits for accuracy
- Managed access card orders, lift access, and updates
- Efficiently communicated and documented written and verbal messages for customers
- Professionally answered incoming calls, provided information, and transferred calls as needed
Customer Service Specialist
Stellar Asia Pacific
03.2014 - 04.2015
- Efficiently communicated and documented written and verbal messages for customers
- Professionally answered incoming calls, provided information, and transferred calls as needed
- Maintained excellent customer service through a friendly and courteous demeanor
- Operated telephone systems and accurately recorded call details
- Verified and recorded telephone numbers, addresses, and names with precision, while managing switchboard operations to direct incoming calls to appropriate departments
Hairdresser
Marc James Hairdressing
02.2010 - 12.2013
- Provided support at the reception desk by managing phone calls, appointments, and payments
- Ensured work areas, tools, and equipment were kept clean and properly sanitized
- Demonstrated hairstyling expertise for prominent occasions like fashion shows and hair expos
- Skillfully applied precise chemical colour treatments to achieve clients' desired hair colors
- Exhibited a strong ability to learn new skills rapidly, resulting in enhanced efficiency and productivity
Skills
- Accomplished calendar management working across Senior Executive level
- Excellent communication and interpersonal skills
- Good time management and prioritisation planning for an Executive level
- Strong customer service
- Passion for planning large-scale team event and cultural building activities
- Proficiency in Microsoft Office
- Proficiency in Google Enterprise Suite
Timeline
Personal Assistant to the Associate Director
Auto & General
09.2024 - Current
Personal Assistant to the General Manager
Auto & General
02.2024 - 09.2024
Office Administrator
Auto & General
04.2015 - 11.2023
Customer Service Specialist
Stellar Asia Pacific
03.2014 - 04.2015
Hairdresser
Marc James Hairdressing
02.2010 - 12.2013
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