Stephanie Holley

- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

- Responded to customer requests for products, services, and company information.

- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

- Developed strong product knowledge to provide informed recommendations based on individual customer needs.

- Maintained tidy and organisation store environment to comply with cleanliness standards.

- Greeted customer, helped locate merchandise, and suggested suitable options.

- Stocked merchandise, clearly labelling, and arranging according to size or product.

- Balanced and organised cash register by handling cash, counting change, and gift card.

- Communicated with parents regarding child's behaviour, daily activities and concerns.

- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading germs.

- Supervised free play and other activities to keep children safe.

- Maintained child-friendly environment by allowing frequent access to outdoor activities.

- Applied positive behaviour management techniques to enhance social interactions and emotional development.

- Read and told stories to promote and support overall language development.

- Monitored children's progress and identified areas of improvement.

- Maintained clean and organised environment to ensure customer safety.

- Built strong relationships with customers and colleagues by providing friendly and personable service.

- Collaborated with other departments to guarantee customer satisfaction.