Stephanie Jersmann
Paddington,QLD
Summary
Dynamic leader with problem-solving and team supervision skills honed at ANCOL SA. Additionally often in supervision roles at Schonell and has high teamwork collaboration experience. Expert in enhancing productivity and safety, with a keen eye for detail. Achieved significant improvements in team performance and customer satisfaction. Skilled in biological and chemical procedures honed by years of university and school-level experience. Fast and adaptable learner in all fields.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team-leader as a Warehouse Picker-packer
ANCOL SA
11.2024 - 01.2025
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Observed packing operations to verify conformance to specifications.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Caterer Staff
Schonell Catering UQ
07.2023 - 01.2025
- Provided friendly, courteous service to create memorable moments for guests.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Cleaned and organized kitchen stations to promote team efficiency.
Cafe Worker
Marco Polo Cafe
06.2022 - 09.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
AFL 9's Umpire
SANFL
06.2018 - 11.2020
- Improved game fairness by enforcing rules, regulations, and upholding the highest standards of sportsmanship.
- Controlled game flow to maintain safe and fair environment.
- Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Promoted good sportsmanship among players.
Education
Bachelor of Science - Biotechnology (medical Major)
University of Queensland
Brisbane, QLD12-2024
Skills
- Fast Learning
- Team supervision
- Problem-solving
- Attention to detail
- Documentation and reporting
- Overseeing daily activities
- Mass spectrometry experience
- Data collection
Certification
- Undergraduate Diploma of Biotechnology (Medical Major)
- Certificate III in Business, Salford College, April 2021
- First Aid Certification 2024
- Drivers License
Languages
German
Native or Bilingual
Timeline
Team-leader as a Warehouse Picker-packer
ANCOL SA
11.2024 - 01.2025
Caterer Staff
Schonell Catering UQ
07.2023 - 01.2025
Cafe Worker
Marco Polo Cafe
06.2022 - 09.2022
AFL 9's Umpire
SANFL
06.2018 - 11.2020
Bachelor of Science - Biotechnology (medical Major)
University of Queensland
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