Summary
Overview
Work History
Education
Skills
University Scholar
Timeline
Generic

Stephanie Johnston

Summary

Talented salesperson offering valuable leadership abilities in all aspects of administrative and hospitality activities from a diverse 7 year working background. Focused on maximizing team efficiency and daily success by setting up effective workflows with an approachable persona. Monitors associates to quickly spot and correct any concerns.

Overview

7
7
years of professional experience

Work History

Retail Supervisor

Universal Store
03.2023 - Current
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Trained and oriented associates to maximize team performance.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Coordinated merchandising displays, signage and sales enablement.

Administrative Receptionist

Doyle Spillane Real Estate
02.2022 - 03.2023
  • Answered incoming phone calls, routing to appropriate parties throughout office.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Performed data entry and other administrative tasks to support departments.
  • Organized files and spreadsheets to simplify staff access or retrieval.
  • Obtained and processed payments from clients for products and services.
  • Screened and responded to emails, messages and other correspondence, freeing up senior management.
  • Displayed professional standards at reception desk to impress visitors.

Night Shift Worker

Sainsburys Distribution Centre
11.2020 - 12.2021
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Assisted customers by finding items quickly & provided detailed product information to boost store satisfaction rates

Hospitality Worker

Numerous Employers
07.2016 - 11.2020
  • Identified and resolved customer complaints concerning food or lodging.
  • Established unique service goals to each venue to provide constant and excellent service.
  • Welcomed customers to property and offered immediate assistance with needs.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Handled alcohol service for guests over age of 18.

Education

Bachelor of Business Marketing - Marketing Management And Research

International College of Management, Sydney
Manly, NSW
10.2025

High School Diploma -

Bloomfield Collegiate School
Belfast, Northern Ireland
06.2021

Skills

  • Constructive Feedback
  • Critical Thinking
  • Customer Service Management
  • Persuasive Negotiations
  • Multi Tasking
  • Problem-Solving
  • Verbal and Written Communication

University Scholar

Due to academic high achievement, I have received a tuition waiver.

Timeline

Retail Supervisor

Universal Store
03.2023 - Current

Administrative Receptionist

Doyle Spillane Real Estate
02.2022 - 03.2023

Night Shift Worker

Sainsburys Distribution Centre
11.2020 - 12.2021

Hospitality Worker

Numerous Employers
07.2016 - 11.2020

Bachelor of Business Marketing - Marketing Management And Research

International College of Management, Sydney

High School Diploma -

Bloomfield Collegiate School

Similar Profiles

CREATE PROFILE
Stephanie Johnston