Stephanie Karam

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Promoted community integration by providing extensive physical, emotional and social support.
• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Collaborated with other professionals to plan and coordinate care for clients.
• Documented client progress and activities in accordance with agency policies and procedures.
• Evaluated clients' social, emotional and psychological needs to create treatment plans.
• Monitored clients' progress to adjust treatment plans accordingly.
• Educated clients and families on mental health, wellness and recovery topics.

Multicultural Network Organiser:
Led initiatives to foster diversity, equity, and inclusion within a specific community. Provided support, resources, and advocacy for individuals from diverse backgrounds. Eliminated barriers, promoted cultural awareness, and organized workshops on cultural competence, improving team communication and understanding.

Key Achievements:
- Coordinated support groups for immigrants and refugees, offering a safe and welcoming space for sharing experiences and accessing resources.
- Successfully secured funding and resources from local businesses and community organizations to launch a language exchange program, benefiting individuals of all ages and backgrounds.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organised, and safe environment for employees and patrons.
• Maximised performance by monitoring daily activities and mentoring team members.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.