Stephanie Kennedy

• Built a team culture built on taking personal responsibility which has delivered a high level of customer service.
• Maintained professional, organised, and safe environment for employees ensuring WHS is a priority.
• Led and participated in cross-functional teams to achieve project goals, fostering collaboration and innovation including the delivery of Jannali Moonrise Festival,
• Monitored and provided oversight in the execution of strategic plan actions and performance metrics for 4 Teams.
• Managed the business units budget allocation to prioritise spending to optimise resource utilsation.
• Provided continual support to Team Leaders to deliver DPOP's and business objectives and daily activities.
• Lead the Business & Industry Sub-Committee by writing reports, presentation content and committee liaison.
• Monitored the business unit's interactions with customers ensuring timely followups of RN processing in support of the Customer Experience Strategy.
• Managed and developed the RFQ, consultant assessment and engagement plan for the Events & Activations Plan.
• Managed staffing establishment requirements including recruitment, on boarding and performance reviews .
• Experienced in liaising with Councilors, senior managers and key external stakeholders.

Set performance expectations for the team, monitoring progress towards achieving the Economic Strategic actions and provide constructive direction as needed.

• Empowered team members by delegating responsibilities according to individual strengths, areas of expertise and delegations.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Managed budget to ensure funds were used effectively and efficiently within Council guidelines.
• Managed the Business & Industry Sub Committee.
• Liaised with external stakeholders and collaborated with internal business units to ensure alignment of activities across Council.
• Approved over 200 event permits and 120 filming permits per year.
• Reviewed and updated Council's Sponsorship Policy.
• Managed the development of the Visit Sutherland Shire new website.
• Developed the Business Summit annual event.
• Implemented the Bookable system across events & filming teams.
• Researched and implemented the Monitor CRMS System that has created a database, contact system and historical record of Councils relationship with local businesses.
• Researched and managed the implementation of Monday.com. for the management of Mayor and Councilor attendance at events.
• Council's 2019 Q3 Winner Outstanding Performance Award and two Team of the months Awards.

• Process event and filming permit applications.
• Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to applicants at all times.
• Managed risk effectively by closely monitoring client events making recommendations to improve safety and mitigate risks of event delivery.
• Collaborated with other teams to obtain feedback and advice for use of public spaces.
• Provided recommendations on site layouts to applicants to ensure Council assets were protected.
• Developed an online Events Toolkit to assist applicants navigate the application process and reduce phone calls.
• Used Events Pro Software to make site bookings.

• Boosted brand awareness and generated leads while managing external marketing campaigns and programs.
• Managed social media accounts for optimal audience engagement and increased online presence.
• Developed and implemented marketing strategies to use for launches, product campaigns and promotions.
• Collaborated with marketing teams in Japan to ensure consistent branding across all company touchpoints and communications channels.
• Organised attendance at trade show exhibits, showcasing products to potential trade partners.
• Optimised website content for improved search engine rankings and increased web traffic.
• Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
• Executed email marketing campaigns to generate leads for sales teams.
• Coordinated the development of point of sale materials for trade partners.
• Managed the external marketing agency to ensure creative assets were developed on time, in budget and on brand.
• Wrote and distributed press releases to increase brand visibility.

• Delivered subject material for the Event Management Cert IV and Diploma and the UOW Bachelor of Business Major in Event Management.
• Developed strong relationships with students by maintaining open lines of communication and fostering a supportive learning environment.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects, activities, site visits and work projects
• Maintained accurate records of student progress, attendance, and results to ensure compliance with TAFE's record-keeping requirements.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.