Stephanie Larsen

• Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
• Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
• Maintained a safe and orderly learning environment for all students.
• Organized parent conferences throughout the year to discuss student progress.
• Received recognition for contributions to innovative concepts in classroom instruction.
• Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
• Designed individualized curricula for academically underachieving students.
• Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
• Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
• Participated in professional development workshops related to teaching methods or curriculum changes.
• Enhanced lessons with smart board technology, iPads and computers to address common core goals.
• Graded student papers and assignments to track student progression.
• Enforced discipline on campus and during off-campus school trips following code of conduct and student handbook.
• Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
• Incorporated instructional best practices such as differentiated instruction into lesson plans.
• Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
• Tested students' comprehension of subject matter through quizzes, tests and projects.
• Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
• Differentiated instruction according to student skill level.
• Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
• Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
• Established and enforced rules for behavior and procedures to maintain order among students.
• Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
• Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
• Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
• Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
• Met with parents and guardians to discuss students' progress and areas requiring improvement.
• Supported English Language Learners by providing additional resources tailored towards their specific needs.
• Met with parents to discuss students' progress and review areas requiring improvement.
• Developed and implemented lesson plans based on curriculum objectives.
• Encouraged critical thinking skills and problem-solving strategies among students.
• Maintained updated knowledge through continuing education and advanced training.
• Collaborated with others to discuss new opportunities.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

• Developed positive relationships with service users and maintained professional boundaries at all times.
• Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
• Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
• Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
• Used active listening skills and supportive diction to cultivate client rapport and open communication.
• Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
• Actively encouraged service users to make decisions about their own lives where appropriate.
• Composed or prepared correspondence, case notes and narratives with computer-based applications.
• Acted as role model for clients by exhibiting positive behaviors.
• Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
• Administered medication according to company guidelines whilst monitoring its effectiveness.
• Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
• Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
• Provided emotional and practical support to vulnerable adults.
• Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
• Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
• Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
• Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
• Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
• Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
• Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
• Evaluated and addressed individual client needs and concerns.
• Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
• Supported clients' social, physical and emotional needs to help integrate into local community.

• actively contribute to the health and well being of children/young people as appropriate to their age, emotional and developmental level based on identified needs as outlined in case planning
• daily case noting and standardized reporting
• organizing diary and scheduling appointments
• devising, updating and implementing indivicual client care plans
• communicating and liaising with external agencies
• facilitating short term and long term client programs
• attend and contribute to meetings
• minutes of meetings
• chairing meetings
• meeting agendas
• petty cash
• sort incoming and outgoing mail and faxes
• organising, ordering and monitoring stationary
• answering phone calls
• follow up emails
• Assisted parents and guardians in accessing community resources such as housing, medical care, educational opportunities.
• Assisted clients in developing positive coping skills needed for successful independent living.
• Evaluated referrals from external sources regarding possible child abuse cases.
• Established behavioral modification goals and assessed progress toward goals.
• Identified potential safety risks within the home environment during assessment visits.
• Facilitated family therapy sessions with parents, guardians, and other members of the child's support system.
• Cultivated relationships with local organizations dedicated to helping underserved communities.
• Provided counseling services individually or in a group setting to promote healthy behavior changes among clients.
• Maintained confidentiality through stringent handling of charts and data.
• Identified appropriate community resources and provided referrals for services.
• Provided culturally competent services while respecting individual beliefs and values.
• Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
• Worked with care team to assess client needs and discuss collaborative treatment efforts.
• Advocated on behalf of vulnerable children and youth in court proceedings or other legal settings.
• Arranged adoptions and found foster homes for abandoned or abused children.
• Worked with community resources to engage youth in pro-social activities and help families access services.
• Informed victims about legal processes and timelines.
• Organized recreational activities to help build self-esteem among disadvantaged youth.
• Reviewed and analyzed violent crime reports to identify crime trends.
• Attended staff meetings to review cases, discuss relevant legislation updates.
• Educated clients on mental health issues related to their circumstances.
• Monitored client progress via regular follow-up assessments and documented results accordingly.
• Developed service plans for clients that included short-term goals and long-term objectives.
• Supervised team of [Number] volunteers, delivering in-depth training and mentoring.
• Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
• Participated in case conferences to discuss treatment plans and coordinate services between agencies.
• Designed social programs tailored towards the specific needs of at-risk children and youth populations.
• Collaborated with multidisciplinary teams to ensure continuity of care for clients.
• Conducted home visits to assess client needs, evaluate progress, and provide resources to families.
• Advocated for victims during difficult situations by filing police reports and connecting to needed services.
• Provided crisis intervention to children and youth in need of immediate assistance.
• Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.

• meeting minutes
• typing, proof reading and editing documents
• Creating and organizing travel itineraries for travel and accommodation for conference attendees
• room bookings
• responding to emails in negotiation with the Director
• follow up emails/tasks as instructed by director
• stationary stocktakes and ordering
• answering phone calls
• follow up deadlines from other employees for director
• sort and distribute incoming mail

coordinate travel arrangements domestically including flights, accommodation, car hire and itinerary

• Performed various clerical tasks and organized office areas to promote productivity.
• Processed and distributed communications in a timely manner.
• Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
• Booked flights, hotel accommodations and ground transportation for smooth business travel.
• Checked personal and professional activities to remind employer of priority tasks and deadlines.
• Took detailed notes in meetings and disseminated information afterward.
• Screened telephone calls and inquiries and directed as appropriate.
• Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
• Handled confidential documents ensuring they remain secure.
• Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Made travel arrangements for employee trips and conferences.
• Compiled meeting agendas and supportive materials ahead of meetings.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
• Performed other duties as assigned by the Managing Director.
• Prepared agendas for meetings and took minutes during meetings when required.

• meet and greet patients on arrival
• answer telephones and directed calls to appropriate medical or administrative staff.
• billing patients/account processing, EFTPOS and medicare
• making patient appointments
• dictaphone typing
• patient data and medical records maintenance
• clerical supportcommunication and patient liaisin
• communication and patient liaison
• follow up debtor accounts
• collect, post mail and drop off banking\
• ordering medical and administration stock
• tidying doctor's room and keep medical stock in order
• transporting and collecting striation equipment
• pathology - enquiries, filing, phoning patients to communicate doctor instructions/messages
• check and respond to emails
• distribute incoming mail and faxes
• Compiled physical and digital documents, charts and reports.
• Prepared patient charts for physicians prior to appointments, including updating existing information.
• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Answered incoming calls in a professional manner and directed them to the appropriate personnel.
• Compiled and coded patient information or data in appropriate computer system.
• Applied knowledge of medical terminology and insurance processes to support office administration productivity.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Managed physician calendar, scheduling patient appointments and procedures.
• Prepared correspondence such as letters, reports or memos on behalf of the office staff.
• Scheduled and confirmed patient appointments and consultations.
• Transcribed doctor's orders into the electronic health record system.
• Answered phone calls to provide assistance, information and medical personnel access.
• Monitored patient messages sent via email or phone message system and responded accordingly.
• Maintained accurate patient records and filing systems according to established policies and procedures.
• Documented and responded to incoming correspondences to address questions.

• Differentiated instruction according to student skill level.
• Created meaningful projects that allowed students to apply their knowledge in real world situations.
• Developed and implemented lesson plans based on curriculum objectives.
• Assessed student performance through tests, quizzes, and other assessments.
• Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
• Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
• Participated in professional development workshops related to teaching methods or curriculum changes.
• Planned and implemented lessons using various teaching strategies to meet diverse student needs.
• Met with parents to discuss students' progress and review areas requiring improvement.
• Graded projects, exams and assignments to track student progression.
• Prepared and graded subject tests for students.
• Met with parents and guardians to discuss students' progress and areas requiring improvement.
• Met with administrators and department team members to work on curriculum planning and assessment methods.
• Managed student behavior in classroom by establishing and enforcing rules and procedures.
• Maintained a safe and orderly learning environment for all students.