Rodney Stewart
Cardwell,QLD
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at IPA Personal Services. Skilled in heavy equipment operation and team collaboration, I spearheaded safety initiatives and environmental impact reduction, achieving significant improvements in facility performance. My customer service excellence and problem-solving abilities have consistently driven positive outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
51
51
years of professional experience
Work History
Transfer Station Attendant
IPA Personal Services
10.2023 - Current
- Conducted regular safety meetings to reinforce safe working practices among team members and prevent accidents on site.
- Supported continuous improvement initiatives aimed at enhancing overall transfer station performance and environmental impact reduction.
- Assisted in the maintenance of heavy machinery, ensuring optimal performance and minimizing downtime.
- Coordinated with local authorities for proper hazardous waste handling, preventing contamination risks within the facility.
- Managed inventory of supplies and equipment necessary for smooth transfer station operation, ordering replacements as needed.
- Collaborated with team members to optimize daily operations and achieve facility objectives.
- Maintained clean and orderly work station.
- Provided excellent customer service by addressing questions or concerns promptly and professionally.
Business Owner
Stewarts 4WD Part And Repairs
02.1988 - 06.2021
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Developed a high-performing team through effective recruitment, training, and performance management.
Sales Representative
Mike Carney Toyota
03.1980 - 08.1988
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Sales Representative
Lunds 4WD
06.1978 - 03.1980
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
Sales Representative
Crossland Toyota
10.1975 - 02.1978
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Spare Parts Salesman
Ireland Holden
08.1973 - 01.1975
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
Education
No Degree -
Pine Rivers State High School
Strathpine, QLD12.1973
Skills
- Heavy Equipment Operation
- Site Maintenance
- Load Inspection
- Data entry proficiency
- Waste Management Expertise
- Record Keeping Abilities
- Hazardous Materials Handling
- Environmental awareness
- Sorting and Recycling
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Customer service and assistance
- Punctual and Reliable
- Cleaning and sanitation
- Operating cash register
- Safety protocol knowledge
- Heavy Lifting
- Cash Handling
- Stocking
- Basic Housekeeping
- Inventory Counts
- Training and coaching
- Professional Appearance
- Inventory Maintenance
- Vehicle Maintenance
- Facility Management
Timeline
Transfer Station Attendant
IPA Personal Services
10.2023 - Current
Business Owner
Stewarts 4WD Part And Repairs
02.1988 - 06.2021
Sales Representative
Mike Carney Toyota
03.1980 - 08.1988
Sales Representative
Lunds 4WD
06.1978 - 03.1980
Sales Representative
Crossland Toyota
10.1975 - 02.1978
Spare Parts Salesman
Ireland Holden
08.1973 - 01.1975
No Degree -
Pine Rivers State High School
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