Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie McGavin

Pitt Town

Summary

I am a compassionate and dedicated healthcare professional currently working in dual diagnosis mental health nursing, where I support individuals experiencing co-occurring mental health and substance use challenges. My diverse employment history includes roles as an NDIS Support Coordinator, Assistant Nurse, Private Nanny, and Hospitality worker. This varied background has equipped me with strong interpersonal skills, adaptability, and the ability to connect with people from all walks of life. I am skilled in advocating for clients, coordinating care, and delivering person-centred support in both clinical and community settings. My experience has enhanced my patience, communication, and problem-solving abilities, allowing me to remain calm and effective in dynamic environments. I am passionate about holistic care and committed to continuous learning, aiming to blend my Mental Health expertise with Midwifery to support women and families through life’s most significant transitions.

Overview

10
10
years of professional experience

Work History

Mental Health Registered Nurse

Macquarie Hospital
02.2025 - Current
  • Established rapport with patients from diverse backgrounds through empathic listening and culturally sensitive communication practices.
  • Administered psychotropic medications, monitoring for side effects and effectiveness.
  • Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating interventions as needed.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for patients with mental health disorders.
  • Promoted recovery and wellness by providing psychoeducation to patients and their families on coping strategies and available resources.

NDIS Support Coordinator

Marli and Moe
05.2024 - 02.2025
  • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
  • Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
  • Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
  • Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.

Assistant Nurse

Royal North Shore Hospital
11.2022 - 05.2024
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitising surfaces, changing linens, and disposing of waste properly.
  • Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
  • Collaborated with multidisciplinary teams to create holistic and integrated health care for patients.

Private Nanny

Dr Jana Pittman
04.2022 - 11.2022
  • Developed a strong relationship with the parents, maintaining open communication about each child's progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established clear expectations for behaviour, setting boundaries to create a respectful atmosphere within the home.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Team Leader

McDonald's
04.2015 - 04.2022
  • Mentored new hires, providing guidance to ensure their successful integration into the team.
  • Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Education

Bachelor of Nursing

Australian Catholic University
North Sydney, NSW
12-2024

Skills

  • Compassion and Empathy
  • Communication
  • Time Management
  • Rapport Building
  • Team Coordination
  • Complex Problem-Solving

Timeline

Mental Health Registered Nurse

Macquarie Hospital
02.2025 - Current

NDIS Support Coordinator

Marli and Moe
05.2024 - 02.2025

Assistant Nurse

Royal North Shore Hospital
11.2022 - 05.2024

Private Nanny

Dr Jana Pittman
04.2022 - 11.2022

Team Leader

McDonald's
04.2015 - 04.2022

Bachelor of Nursing

Australian Catholic University

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Stephanie McGavin