Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Stephanie McGrath

Maricopa,Arizona

Summary

Tech-savvy and smart medical assistant equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Saskatchewan Health Authority
Fort Qu'appelle, Saskatchewan
08.2019 - 11.2020
  • Collected samples from patients for laboratory testing purposes.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Assisted back office patient processes to reduce office wait times.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Handled general office duties to support administrative staff during peak hours.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Scheduled appointments for patients via phone and in person.

Health Unit Clerk

Alberta Health
Vulcan, Alberta
07.2015 - 08.2019
  • Provided administrative support to physicians, nurses, and other healthcare professionals.
  • Answered telephones and routed calls appropriately.
  • Collaborated with medical scientists to prepare reports, articles or conference presentations.
  • Assisted with billing inquiries from patients or insurance companies.
  • Provided assistance with check-in processes at the front desk when needed.
  • Printed labels for specimen collection containers prior to testing procedures.
  • Scheduled appointments for patients according to their needs.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Transcribed orders from physician notes into the computer system.
  • Transcribed recorded practitioners' diagnoses and recommendations into medical records.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Performed clerical duties including filing and organizing patient charts and records.
  • Interviewed patients to complete case histories and intake forms.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.

Education

Medical Office Assistant Diploma - Medical Assisting

Medix
Brampton Ontario
05-2014

High School Diploma -

Erin District High School
Erin Ontario
06-2007

Skills

  • Appointment Coordination
  • Medical Terminology
  • Medical Records Management
  • Patient Charting
  • Medical Billing
  • Medical Transcription
  • Positive Attitude
  • Office Administration
  • Team Leadership
  • Patient Registration
  • Patient Care
  • Medical Software Applications
  • Problem-Solving
  • Attention to Detail
  • Multitasking and Organization

Affiliations

  • Barrel racer, team roper trainer commitment individual
  • Married
  • Animal lover
  • Self driven
  • leatherworker

Certification

  • Certificate in Phlebotomy

Languages

English
Professional

References

References available upon request.

Timeline

Medical Office Assistant

Saskatchewan Health Authority
08.2019 - 11.2020

Health Unit Clerk

Alberta Health
07.2015 - 08.2019

Medical Office Assistant Diploma - Medical Assisting

Medix

High School Diploma -

Erin District High School

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