Stephanie McKay
Taylors Hill,VIC
Summary
Proven track record in enhancing customer satisfaction and maintaining high safety standards. Skilled in multitasking and critical thinking, I excel in fast-paced environments, ensuring operational excellence. I am organised and dependable, successful at managing multiple priorities with a positive attitude, with a willingness to take on added responsibilities to meet team goals. My strong communication abilities and teamwork ethos contribute significantly to achieving and exceeding employer goals.
Overview
14
14
years of professional experience
Work History
Car Wash Attendant
Prowash
07.2023 - Current
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Caregiving
10.2015 - 07.2023
I have been fortunate enough to take some time away from the workforce to raise my two beautiful children. They are both now of school age and I am happy to be back in the workforce and setting an example for my children.
Team Leader
Cottage Kennels And Cattery
10.2014 - 10.2015
- Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Improved animal care by consistently monitoring their health and behaviour, promptly reporting any concerns to veterinarians.
- Administered medications to cats and dogs.
Stablehand/Vet Nurse
Jason Warren Racing
05.2013 - 10.2014
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behaviour closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Administered horse medication and necessary special care.
- Promoted a safe working environment, adhering to all necessary protocols and procedures.
- Assisted in the training of new stable hands, sharing expertise on best practices for equine care and maintenance tasks.
- Monitored animal behaviour and completed examinations to identify illnesses, injuries, or potential diseases.
- Assisted with inventory management by ordering necessary supplies and medications, ensuring essential resources were readily available for patient care.
Stablehand
Anthony Freedman Racing
03.2010 - 05.2013
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behaviour closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Took horses to race meetings.
- Transportation of horses.
- Supported trainers during riding lessons, providing assistance in handling horses and maintaining equipment.
Education
Cert III Pathology Collection
Kangan Institute
Melbourne, VIC07.2024
VCE -
Bacchus Marsh Grammar
Bacchus Marsh, VIC12.2009
Skills
- Strong Communication Skills
- Teamwork and contribution
- Self-Motivation and Initiative
- Professional Appearance
- Critical thinking aptitude
- Record Keeping Accuracy
- Relationship Building
- Respectful and Compassionate
Timeline
Car Wash Attendant
Prowash
07.2023 - Current
Caregiving
10.2015 - 07.2023
Team Leader
Cottage Kennels And Cattery
10.2014 - 10.2015
Stablehand/Vet Nurse
Jason Warren Racing
05.2013 - 10.2014
Stablehand
Anthony Freedman Racing
03.2010 - 05.2013
Cert III Pathology Collection
Kangan Institute
VCE -
Bacchus Marsh Grammar
Similar Profiles
Jeremy MullinsJeremy Mullins
Laborer-Foreman at ProwashLaborer-Foreman at Prowash
Marc JohnsonMarc Johnson
Power Washer at NorthArk ProwashPower Washer at NorthArk Prowash
Hunter MontorsiHunter Montorsi
Maintenance Technician at Mineral Area ProWashMaintenance Technician at Mineral Area ProWash
Aimee DuongAimee Duong
Small Business Owner at Rays Bicycle CentreSmall Business Owner at Rays Bicycle Centre
Bhupinder KaurBhupinder Kaur
Management Accountant at Red EnergyManagement Accountant at Red Energy