Stephanie Palmer
Wollongong,NSW
Summary
A personable and astute University Student with proven time management and collaboration skills developed through Newman Senior Technical College and volunteer engagements. Reliable, upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic.
Overview
3
3
years of professional experience
4
4
Certification
Work History
Senior Retail Assistant
Ghanda Clothing
10.2022 - 02.2024
- Store opening and closing
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used POS system to process sales, returns, online orders, gift card activations and returns/exchanges.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cafe, Front of House
Billabong Zoo
06.2022 - 01.2023
- Maintained a safe and healthy food service environment while delivering exemplary customer service to patrons
- Used POS (point of sales) system to correctly record customer orders and ensure accurate billing
Retail Sales Team Member
Alice In Paperland
03.2021 - 07.2022
- Work placement and paid employment at Alice in Paperland
- Checked pricing, scanned items, applied discounts and point of sale
- Helped customers complete purchases, locate items and join reward programs
Team Member, Customer Service and Sales
Coles Supermarket
06.2021 - 12.2021
- Operated POS systems
- Helped customers complete purchases, locate items and join reward programs
- Worked flexible schedule and extra shifts to meet business needs
Education
Higher School Certificate -
Newman Senior Technical College
Port Macquarie, NSW11.2022
Diploma - Interior Design And Decorating
Torrens University Australia
Online Study11.2027
Year 10 Certificate -
St Joseph's Regional College
Port Macquarie, NSW11.2020
Skills
- Store opening and closing
- Problem-Solving
- Teamwork and Collaboration
- POS and Cash Handling Knowledge
- Employee Training
- Product Knowledge
- Inventory Management
Availability
7 DAYS A WEEK
9AM-5PM
Certification
- First Aid Certificate (2021)
- White Card (2021) General Construction Induction Course White Card
- Covid-19 Training Certificate (2021)
- Higher School Certificate
Timeline
Senior Retail Assistant
Ghanda Clothing
10.2022 - 02.2024
Cafe, Front of House
Billabong Zoo
06.2022 - 01.2023
Team Member, Customer Service and Sales
Coles Supermarket
06.2021 - 12.2021
Retail Sales Team Member
Alice In Paperland
03.2021 - 07.2022
Higher School Certificate -
Newman Senior Technical College
Diploma - Interior Design And Decorating
Torrens University Australia
Year 10 Certificate -
St Joseph's Regional College
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