Stephanie Pangbourne
Greensborough,VIC
Summary
Dynamic National Sales Manager with a proven track record at I'm in the Right, driving revenue growth and territory expansion through strategic planning and effective team leadership. Skilled in relationship building and solution selling, I consistently exceed sales targets while fostering accountability and performance improvement among team members.
Sales professional with keen eye for market trends and strategic growth opportunities. Proven ability to lead dynamic teams and drive significant revenue increases. Highly focused on collaboration and adaptability, ensuring seamless alignment with organizational goals and changing market conditions.
Experienced with leading national sales teams to achieve business targets and market expansion. Utilizes strategic planning and client engagement to drive revenue growth. Track record of fostering team collaboration and navigating industry shifts effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
National Sales Manager
I'm in the Right
10.2019 - Current
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
State Sales and Operations Manager
Right2Drive
11.2016 - 09.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Head of Collections
Onyx Car Rentals
01.2013 - 11.2016
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Oversaw daily posting of payments to customer accounts.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Established procedures for collection of past due amounts.
- Increased recoveries by negotiating favourable repayment terms for clients and customers.
Receptionist
Luxury Auto Body
01.2010 - 01.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
No Degree -
St Helena Secondary College
St Helena, VICSkills
- Sales leadership
- Networking expertise
- Forecasting
- Strategic planning
- Training and coaching
- Account retention
- Revenue generation
- Performance reviews
Certification
- Harvard Manage Mentor Training - 2024
Timeline
National Sales Manager
I'm in the Right
10.2019 - Current
State Sales and Operations Manager
Right2Drive
11.2016 - 09.2019
Head of Collections
Onyx Car Rentals
01.2013 - 11.2016
Receptionist
Luxury Auto Body
01.2010 - 01.2013
No Degree -
St Helena Secondary College