Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Ritchie

Perth

Summary

I am a motivated and dependable individual with a strong work ethic and proven ability to balance full-time study alongside a demanding role as Manager at my current work place. I bring a positive attitude, strong sense of responsibility, and a willingness to learn in any environment. I am known for being reliable, adaptable, and a strong collaborator. I am a hardworking person who contributes positively to any workplace culture.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier Manager

Busy Bee Lottery Kiosk
03.2020 - Current
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Promoted products and upsold additional services to increase revenue.
  • Oversaw large cash and EFTPOS transactions with accuracy and integrity.
  • Scheduled shifts and ensured sufficient coverage during peak periods.
  • Adhered to strict regulatory guidelines.
  • Troubleshot minor technical issues and liaised with support teams for resolution.

Cashier

Spudshed
08.2016 - 01.2020
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Rotated stock and checked for expiry dates to maintain quality and safety.
  • Monitored spills and hazards to ensure a safe environment for customers
  • Worked closely with team members and communicated clearly with supervisors and colleagues to ensure smooth operations.
  • Supported other departments when needed (e.g., dairy, produce, freezer)

Education

Bachelor's of Primary Education - Primary Education

Edith Cowan University
Perth, WA
02-2026

Kelmscott Senior High School
Kelmscott, WA
12-2020

Skills

  • Demonstrates resilience and composure during busy periods
  • Strong interpersonal and teamwork skills
  • Strong verbal and written communication skills
  • Maintains a positive and productive environment

Certification

Certificate II in Hospitality

Certificate III in Business

Timeline

Cashier Manager

Busy Bee Lottery Kiosk
03.2020 - Current

Cashier

Spudshed
08.2016 - 01.2020

Bachelor's of Primary Education - Primary Education

Edith Cowan University

Kelmscott Senior High School

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Stephanie Ritchie