Stephanie Roberts

• Undertake the recording, indexing, archiving and distribution of correspondence whilst contributing to the review and improvement of administrative systems and processes
• Perform word processing and maintenance of registers
• Process expenditure and other vouchers, maintain financial records and conduct regular reconciliations of source documents against financial reports
• Attend to telephone enquiries
• Compile budgetary reports, monthly and quarterly returns and rostering as required
• Maintain and manage stores and equipment.

• As above

• Consolidate the data available between two main databases: QI Hub and Dealroom QLD
• Collaborate with the ecosystem to check the information in the database including phone and email communication with external stakeholders to incite them to claim their profile and validate the data
• Implement a CRM database, liaising and consulting with team officers across the Division to ensure the database is fit for purpose, records are accurate and checked and updated according to an agreed schedule, as well as on a ‘by request’ basis, can immediately generate reports as required for enquiries, events, and other requests, compliant with privacy requirements and legislation
• Contribute ideas on the enhancement and the management of the Dealroom QLD platform by the department and the ecosystem.

• High volume, efficient and accurate data entry
• Monitor and edit data for accuracy within the systems
• Follow QA procedures including reporting errors
• Correspondence with the field teams for sample collections
• Communicating with the public: assisting with client enquiries over the phone
• General administration: archiving, filing, scanning and other ad-hoc duties
• Creation of maps using ArcGIS for use by field teams and pilots.

• Front desk Reception
• Answering calls and forwarding to appropriate person/take messages
• Ensuring all company vehicles and plant are up to date with registrations
• Assisting Engineers and State Manager where required
• Booking travel for staff
• Archiving of files
• Petty cash maintenance
• Control of company credit card (including payments and reconciliation)
• Ordering stationery and office supplies
• General office administration and housekeeping.

• Open new files, file maintenance and closing files
• Collating all outgoing correspondence and documentation
• Photocopying briefs and arranging settlement paperwork
• Relief reception
• Maintaining the email inbox and forwarding emails accordingly
• Ordering stationery and office supplies
• General office administration and housekeeping.

Various Roles