Stephanie Robertson
Marsfield,NSW
Summary
Accomplished Payroll Team Leader with extensive experience at Retail Apparel Group, specializing in Australian and New Zealand payroll and system implementation. Excelled in strategic planning and process improvement, mentoring teams to enhance productivity. Proficient in Dayforce and Microsoft Excel, demonstrating a strong compliance understanding and complex problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Payroll Specialist
Retail Apparel Group
01.2024 - Current
Payroll Manager
Retail Apparel Group
04.2022 - Current
- Managed a team of 7 payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Mentored team members for career advancement, fostering a pipeline of future leaders within the organization.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Analysed year end records for 7000 employees to verify accuracy of STP uploads.
- Completed pre-implementation testing for STP 2 modifications assessing potential impacts
- Ensured compliance with federal and state laws by staying current on regulations and updating policies accordingly.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Actively participated in industry conferences and seminars to stay up to date on best practices and emerging trends within payroll management.
- Contributed to Dayforce Customer Survey webinars providing feedback and suggestions for product improvements.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Senior Payroll Officer
Retail Apparel Group
12.2019 - 04.2022
- Performed calculations in overtime, annual and sick leave hours to provide accurate data to payroll processing database for Australia and New Zealand.
- Verified timekeeping records and handled any discrepancies with employees.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Tracked, prioritized and organized defects with Dayforce, working with the project and development team to facilitate timely corrections.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Dayforce and Harmony payroll systems for both Australia and New Zealand.
- Processed new hire paperwork and documents.
- Applied knowledge of regulations, employment law and tax codes to keep operations in compliance with applicable standards.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared and filed accurate and timely payroll tax for all Australian states and superannuation payments to comply with tax laws and regulations.
- Contributed significantly to successful completion of year-end financial audits through diligent record keeping and attention to detail in reconciling accounts.
- Assisted in the development of company-wide payroll policies and procedures to standardize processes and improve overall efficiency.
- Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
Payroll Officer
Wellways
08.2017 - 12.2019
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Generated reports to track employee time and attendance.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for 500 employees to verify accuracy of information.
- Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
- Collaborated with interstate teams and project members to assist in the merger of two companies.
- Played a key role in implementing a new timekeeping system that led to more accurate reporting of hours worked and pay categories across departments.
- Reduced the time spent on manual data entry tasks by automating key aspects of the payroll process.
- Assisted employees with navigating online self-service portals for accessing payslips, updating direct deposit information, and managing tax withholdings.
- Successfully transitioned the company to a new payroll service provider by coordinating data migration efforts.
Education
Foundation To Payroll
TAPS
SydneyGCSE - 10 Subjects Grades B-C
Gloucester School
GermanySkills
- Australian and New Zealand payroll
- Payroll System Implementation
- Creation of Dayforce forms and custom reports
- Proficient in Dayforce
- Complex Problem-Solving
- Compliance understanding
- Team Training and Assessment
- Year-end Procedures
- Payroll Auditing
- Strategic Planning
- Process Improvement
- Microsoft Excel proficiency
Accomplishments
- Successfully implemented a new payroll system for a Australia and New Zealand company across 7 legal entities.
- Managed a team of 7.
- Tested and implemented STP2 to Dayforce, liaising with the product team for system corrections
- Developed a year end process and performed for over 7000 employees across 7 legal entities.
- Successfully introduced a beginning-to-end onboarding process to resolve issues found in Dayforce automation ensuring compliance.
Timeline
Payroll Specialist
Retail Apparel Group
01.2024 - Current
Payroll Manager
Retail Apparel Group
04.2022 - Current
Senior Payroll Officer
Retail Apparel Group
12.2019 - 04.2022
Payroll Officer
Wellways
08.2017 - 12.2019
Foundation To Payroll
TAPS
GCSE - 10 Subjects Grades B-C
Gloucester School
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