Stephanie Ross
Summary
A dedicated and enthusiastic hospitality worker with a background in waitressing and events coordination. I am experienced in working in a fast pace busy environment and dedicated to improving guest relations. Passionate about securing a new challenging position in a fast pace restaurant or bar.
Overview
2
2
years of professional experience
Work History
Sales and Events internship
The London Cabaret Club
07.2022
- Worked with other members on the team to organise and coordinate events
- Served at large corporate events with over 100 people
- Helped with ticket sales and managed bookings
- Worked at the events to ensure everything ran smoothly and guests were happy with their experience.
Waitress/Front of House
Cactus Club Cafe
06.2020 - 11.2020
- Served as a dedicated host and waitress 4-5 nights a week
- Improved my customer service skills under pressure, remaining polite and professional
- Worked together with my team to ensure that the best customer service was provided
- In charge of managing reservations which aided me to improve my organisation skills and managing the floor plan.
Waitress/Front of House
Cardero's Restaurant
05.2019 - 10.2019
- Served as an enthusiastic hard working member of staff at a busy restaurant during the peak of summer
- Worked to maintain a high level of hygiene and safety
- Managed all over the phone bookings
- Kept customers tables clean and tidy by regularly wiping tables and clearing glasses
- Communicated regularly with Kitchen and Bar Staff to maintain a smooth front of house operations and minimising potential delays.
Education
BA Hons Business & Law -
Oxford Brookes University
Advance Levels in Business, French & Religious Studies -
Stowe School
Skills
- Communication Skills
- Supply Restocking
- Great Customer service
- Organisational management
- RSA
- European Bartending School qualified bartender
References
Available upon request
Timeline
Sales and Events internship
The London Cabaret Club
07.2022
Waitress/Front of House
Cactus Club Cafe
06.2020 - 11.2020
Waitress/Front of House
Cardero's Restaurant
05.2019 - 10.2019
BA Hons Business & Law -
Oxford Brookes University
Advance Levels in Business, French & Religious Studies -
Stowe School
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