Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Grill'd Point Cook
05.2014 - Current
Ability to manage a team with up to 50 staff members
Complete weekly rosters
Run interviews
Run individual appraisals of Team members and Team leaders
Run management meetings
Maintain a high performing restaurant by hitting KPIs
Building a team with positive culture and morale.
Assistant Restaurant Manager
Grill'd Point Cook
05.2015 - 06.2017
Complete weekly rosters
Complete stock control including weekly and end of month
Provide staff feedback and recognition
Supervise shifts.
Team Leader
Grill'd Point Cook
12.2014 - 05.2015
Supervise shifts
Train and develop staff.
Team Member
Grill'd Point Cook
05.2014 - 12.2014
Preparation of food
Cooking
Waitressing
Cleaning
Cash register Operations.
Casual Employment
Joseph's Restaurant & Bar at Werribee Mansion Hotel & Spa
07.2013 - 05.2014
Part - time Employment
Grill'd Yarraville
12.2012 - 07.2013
Part - time Employment
Burger Edge Restaurant Williamstown
07.2011 - 08.2012
Part - time Employment
Nando's Restaurant Williamstown
04.2010 - 06.2011
Education
Presentation College
01.2012
Skills
Strong multi-tasking skills
Team Management
Inventory control and record keeping
Customer Engagement
Staff Management
Operations Management
Point of Sale (POS) system operation
Passion for customer satisfaction
Shift Management
Customer-Oriented
Organisation and prioritisation
Complaint resolution
Staff Scheduling
Food Service Background
Customer loyalty
Employee Retention
Supervisory skills
Performance Improvement
Kitchen equipment operation and maintenance
Recruitment
Customer Service
Reliable and Responsible
Coaching and Mentoring
Personal Information
License: Holder of current Victorian Driver's Licence
Date of Birth: 10/05/94
References
Available upon request
Timeline
Assistant Restaurant Manager
Grill'd Point Cook
05.2015 - 06.2017
Team Leader
Grill'd Point Cook
12.2014 - 05.2015
Restaurant Manager
Grill'd Point Cook
05.2014 - Current
Team Member
Grill'd Point Cook
05.2014 - 12.2014
Casual Employment
Joseph's Restaurant & Bar at Werribee Mansion Hotel & Spa
Operations Manager at LJ Hooker Property Point (formerly LJ Hooker Point Cook)Operations Manager at LJ Hooker Property Point (formerly LJ Hooker Point Cook)