Stephanie Saporito
Telarah,NSW
Summary
Dedicated professional with extensive experience in cleaning and customer service, notably at a café. Proven ability to enhance client satisfaction through effective communication and reliable service. Skilled in cleaning and sanitizing, with a strong commitment to maintaining high standards and fostering positive relationships. Adaptable team player with a focus on continual improvement.
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Elderly Cleaner
03.2023 - Current
- Maintained cleanliness and sanitation standards across facilities.
- Operated cleaning equipment including floor scrubbers and pressure washers.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Developed efficient cleaning schedules to optimize time management and task prioritization.
- Established strong client relationships through effective communication and responsiveness to needs.
- Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
- Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.
Hot Bargain
01.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Cafe Worker
05.2019 - 01.2021
- Managed daily operations, ensuring smooth workflow and exceptional customer service.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Implemented efficient inventory management practices to minimize waste and optimize supply usage.
- Developed and maintained positive relationships with regular customers to enhance loyalty.
Education
No Degree - Year 11
Singleton High School
Singleton, NSW03-2019
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Team collaboration
- Reliability and punctuality
- Patience and empathy
- Customer assistance
- Cash handling accuracy
- Professional appearance
- Payment processing
- Problem-solving
- Upselling strategies
Certification
RSA
RCG
YEAR 11 HIGH SCHOOL
Languages
English
Full Professional
Timeline
Elderly Cleaner
03.2023 - Current
Hot Bargain
01.2022 - 02.2024
Cafe Worker
05.2019 - 01.2021
No Degree - Year 11
Singleton High School
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