Stephanie Schembri
Point Cook ,VICTORIA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Aussie Challenger
01.2012 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
Receptionist
Federation Square
01.2005 - 01.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained visitor log for entering and leaving facility for security purposes.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled office meetings and client appointments for staff teams.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Education
High School Diploma -
Catholic Regional College
Sydenham, VIC12.2004
Skills
- Meeting Minutes
- Mail Management
- Schedule Management
- Administrative Support
- Office Management
- Filing
- Travel Administration
- Data Entry Documentation
- Customer Service
- Phone Call Answering
- Calendar Management
- Time Management
- Multi-Line Phone Systems
- Microsoft Office
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Timeline
Administrative Assistant
Aussie Challenger
01.2012 - Current
Receptionist
Federation Square
01.2005 - 01.2011
High School Diploma -
Catholic Regional College
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