Stephanie Sklabinski
Ringwood East,VIC
Summary
Proven to enhance client satisfaction and salon revenue at Biba Croydon through expert hair styling and exceptional interpersonal skills. Demonstrated adaptability and professionalism by mastering new techniques and building strong client relationships. Excelled in teamwork, boosting salon efficiency and product sales, while staying updated on the latest trends.
Overview
4
4
years of professional experience
Work History
Hairdressing Apprentice - Third Year
Biba Croydon
2022.02 - 2024.09
- Had my own clientele which included, foils, tints, toners, cuts, blow-drys & hair ups.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency as well as having my own clientele.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate treatments.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assisted in boosting salon revenue by promoting and selling hair care products to customers.
- Improved customer retention with exceptional interpersonal skills and attentive service.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hairdressing Apprentice - Second Year
Dominic's Hairdressing
2021.01 - 2022.02
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- Demonstrated thorough knowledge of all salon products and services.
- Developed creative techniques to provide clients with latest hairstyles.
- Assisted hair stylists with colour work by applying base colours and toners.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Collaborated with senior stylists on complex procedures for optimal results and skill development.
- Assisted in boosting salon revenue by promoting and selling hair care products to customers.
- Offered exceptional service and support to walk-in and scheduled customers.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Answered phone calls and emails to schedule client appointments.
- Increased revenue through effective customer service and inventory management.
Education
Certificate III in Hairdressing - Third Year Apprentice
Biba Academy
Fitzroy VIC06.2025
Skills
- Hair Styling
- Client consultation
- Shampooing techniques
- Foiling highlights
- Salon Management
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Social skills
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Relationship building and management
- Team building
- Professionalism
Timeline
Hairdressing Apprentice - Third Year
Biba Croydon
2022.02 - 2024.09
Hairdressing Apprentice - Second Year
Dominic's Hairdressing
2021.01 - 2022.02
Certificate III in Hairdressing - Third Year Apprentice
Biba Academy
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