Stephanie Souza
Adelaide,SA
Summary
Highly organized and reliable Administrative Assistant with more than 5 years of experience supporting daily operations in fast-paced office environments. Skilled in managing schedules, welcoming clients, handling correspondence, and maintaining efficient filing systems. Proficient in Microsoft Office Suite, and data entry. Known for strong communication skills, attention to detail, and the ability to multitask effectively. Currently based in Adelaide and relocating to Deloraine, Tasmania, with a strong willingness to learn and adapt to new workplace systems and procedures.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Entree
Adelaide, SA
04.2025 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Monitored office supplies inventory and placed orders when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Responded to inquiries from internal staff members regarding office operations.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Admin/Educator Assistant
Randstad
Adelaide, SA
01.2022 - 01.2025
- Developed positive relationships with students to promote a safe learning environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered questions from customers regarding products and services offered by the company.
Assistant Director
Goodstart Early Learning
Sydney, NSW
10.2019 - 01.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Communicated regularly with administration regarding staffing needs, budgeting concerns.
- Provided leadership and supervision to staff, including assigning duties and monitoring performance.
- Greeted visitors and provided general information about the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Administrative Assistant
City Hall
Florianopolis, SC
02.2013 - 01.2018
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Compiled data from various sources into organized reports for review by management team.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
Education
Diploma - Early Childhood Education
4Life College
Sydney, NSW04-2021
Bachelor of Business Administration - Business Administration and Management
Unisul University
Florianopolis, SC / Brazil08-2013
Skills
- Communication skills
- Problem solving
- Time management
- Strong organization
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Certification
- First Aid
- Working with Children Check
References
References available upon request.
Timeline
Administrative Assistant
Entree
04.2025 - Current
Admin/Educator Assistant
Randstad
01.2022 - 01.2025
Assistant Director
Goodstart Early Learning
10.2019 - 01.2022
Administrative Assistant
City Hall
02.2013 - 01.2018
Diploma - Early Childhood Education
4Life College
Bachelor of Business Administration - Business Administration and Management
Unisul University
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