Stephanie Turnbull
Blaxland
Summary
Dynamic leader with a proven track record at Priceline, Leading by example at all stores across my network. Skilled in fostering teamwork and driving accountability, demonstrated by implementing innovative sales initiatives and loss prevention strategies. Excelled in organizational skills and communication, achieving significant improvements in store functionality and team efficiency.
Overview
11
11
years of professional experience
Work History
Cluster Manager
Priceline
09.2021 - Current
- Implemented trending initiatives to help drive sales.
- Reporting on weekly and year to date data.
- Enhanced cluster profitability with cost-effective budget management and resource allocation strategies.
- Maintained compliance with company policies, industry regulations, and best practices across all departments.
- Conducted mandatory health, safety and maintenance checks.
Retail Manager
Priceline
04.2019 - 09.2021
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Manager
Priceline Pharmacy
02.2017 - 04.2019
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Supervisor
Priceline Pharmacy
05.2014 - 02.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
Winmalee High School
12-2013
Skills
- Operations management
- Workforce planning
- Teamwork and collaboration
- Excellent communication
- Reliability
- Organizational skills
Accomplishments
Winner of the National Priceline Act Now Award 2020 for excellent initiative and creating a positive difference.
Winner of multiple supplier sales incentive awards.
Timeline
Cluster Manager
Priceline
09.2021 - Current
Retail Manager
Priceline
04.2019 - 09.2021
Retail Manager
Priceline Pharmacy
02.2017 - 04.2019
Supervisor
Priceline Pharmacy
05.2014 - 02.2017
High School Diploma -
Winmalee High School
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