Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Stephanie Vanmaris

Gabbadah,NSW

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

3
3
years of professional experience

Work History

Childcare

.
02.2024 - 08.2024
  • Patience, planning, nappy changes using correct PPE, following rules and regulations managing 10 children to one educator, charismatic and approachable
  • Efficiently managed the financial aspects of a home-based childcare business, such as budgeting expenses and tracking payments from parents.
  • Ensured compliance with all local, state, and federal regulations regarding childcare operations and licensing requirements.
  • Maintained regular communication with families, ensuring transparency and fostering trust in childcare services.
  • Contributed to a team-oriented atmosphere by collaborating with other childcare staff members on various projects and initiatives.
  • Served as a liaison between teachers, parents, administration, ensuring clear lines of communication about student progress or any issues that arose during the course of care provision at the childcare center.
  • Utilized constructive feedback from supervisors to continuously refine teaching techniques, ultimately enhancing overall effectiveness as a childcare assistant intern.

Customer Service

Godfreys
06.2021 - 01.2022
  • Cash handling, Eftpos management, register balancing, store presentation
  • Product knowledge and service enquiries.
  • Delivered superior customer service by responding to inquiries and complaints.
  • Provided exceptional customer service to drive satisfaction.
  • Managed concierge team, ensuring consistent delivery of exceptional customer service.
  • Assessed and resolved customer service problems and executed solutions.
  • Boosted company reputation by delivering exceptional customer service to clients.
  • Improved customer service levels with timely and accurate demand forecasts.
  • Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.

Education

Certificate 3 Early Childhood Education -

Insight Training

Diploma Hospitality -

North Metropolitan TAFE

Skills

  • Patience and persistence
  • Excellent communication skills, both verbal and written
  • Strong attention to detail and perceptive
  • Ability to work autonomously and as apart of a team
  • Patience and Empathy
  • Age-Appropriate Activities
  • Hygiene practices
  • Verbal and written communication
  • Lesson Planning
  • Cleaning and sanitation
  • Reliability and punctuality
  • Critical Thinking
  • Fast Learner
  • Positive Attitude
  • Time Management
  • Attention to Detail
  • Punctual and Reliable

Activities

  • Active member of my local playgroup, helping plan activities.
  • Active member of my local community helping on Clean Up Australia Day and Tidy Towns Day.

Timeline

Childcare

.
02.2024 - 08.2024

Customer Service

Godfreys
06.2021 - 01.2022

Certificate 3 Early Childhood Education -

Insight Training

Diploma Hospitality -

North Metropolitan TAFE
Stephanie Vanmaris