Stephanie Wynter
Sydney,NSW
Summary
Qualified Office administrator with proven ability to streamline office operations and improve efficiency. Successfully managed scheduling, communications, and administrative tasks to support organizational goals. Demonstrated proficiency in multitasking and problem-solving in fast-paced environments. Confident in leading teams as well as working autonomously.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Coordinator
Vitrocsa Australia, Sydney
03.2024 - 05.2025
- First point of contact for all factory and office staff
- Monitoring and implementing necessary changes within the workplace as part of the WHS Committee
- Assisting Architects and Project Managers with high level administration requests
- Booking and coordinating travel and accommodation arrangements
- Greeting clients and managing visitor schedules
- Answering all incoming calls as well as placing outgoing calls to contractors and vendors
- Fire Warden and First Aider
- Assisting other departments such as HR and Accounts with various tasks
- Filing and organising company documents
- Maintaining and setting up a showroom daily
- Company event coordination
- Stock ordering and inventory management
Engagement Manager (Office Manager)
The Executive Centre, Sydney
01.2023 - 03.2024
- Managing a team of 4
- Overseeing an office of 100+ clients
- Implementing Fire Safety and ensuring the office is compliant with relevant standards
- SOP creation and implementation
- Purchasing and maintaining office stock and supplies
- Handling client disputes
- Responding to and monitoring client feedback via AskNicely
- First aider and fire warden for our tenancy, assisting with numerous Emergency situations
- Client signup management
Senior Engagement Associate (Reception Manager)
The Executive Centre, Sydney
03.2022 - 01.2023
- Training all new staff in my office
- Attending regular meetings with management and other departments
- Budget reviewing and adjusting in accordance with revenue targets
- Liaising with Building Management in relation to concerns or queries
Engagement Associate (Receptionist)
The Executive Centre, Sydney
10.2019 - 03.2022
- Greet and assist guests and clients as the first point of contact
- Answer and direct incoming phone calls, accurately obtaining information
- Book and manage meeting rooms
- Maintain office records
- Respond to all emails received via the reception general email and my own work email address
- Handle multiple tasks simultaneously, such as phone calls, guest greeting, and administrative duties
- Event organisation assistance
- Handle mail and notify recipients
- Arrange couriers
Waitress
Hogs Breath, Cronulla
02.2019 - 09.2019
- Waiting large sections in the restaurant
- Assisting with customer arrivals and seating
- Teaching new waiters
- Running food orders
- Basic bar experience
Student Dance Teacher
Creative Dance Academy, Mulgrave
01.2013 - 12.2017
- Creating and implementing lesson plans
- Leading classes of up to 30 students between ages 2-18
- Rostering dance classes for the following term
- Assisting with planning the annual studio eisteddfod
- Adapting lessons and gaining experience with children with impairments or disabilities
- Documenting progress by paying attention to detail
Education
High School - undefined
Norwest Christian College
RiverstoneSkills
- Dedicated employee with strong communication and organisational skills
- Proven ability to provide excellent customer service and efficiently manage administrative tasks
- Confident in leading a team as well as working independently when appropriate
- Detail-oriented, adaptable, and proficient in MS office software
- Eager to contribute to a positive and welcoming work environment
- Ability to liaise and build relationships with stakeholders and vendors
- Maintaining stock supplies, company documents and facilities
- Experience with creating SOP’s and monitoring staff and company policies and performance
Certification
- First Aid & CPR Certifications
- 'Managing for Team Wellbeing' certificate - Workplace mental health training via the Black Dog Institute
Timeline
Office Coordinator
Vitrocsa Australia, Sydney
03.2024 - 05.2025
Engagement Manager (Office Manager)
The Executive Centre, Sydney
01.2023 - 03.2024
Senior Engagement Associate (Reception Manager)
The Executive Centre, Sydney
03.2022 - 01.2023
Engagement Associate (Receptionist)
The Executive Centre, Sydney
10.2019 - 03.2022
Waitress
Hogs Breath, Cronulla
02.2019 - 09.2019
Student Dance Teacher
Creative Dance Academy, Mulgrave
01.2013 - 12.2017
High School - undefined
Norwest Christian College
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