Stephanie Jasper
South Yarra,VIC
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
SERVICE RECEPTIONIST
MELBOURNE CITY JEEP AND LDV
07.2023 - Current
- Answering phones promptly with courteous and understanding manner
- Welcome all on-site visitors and direct them to appropriate personnel
- Recording and forwarding phone messages and queries
- Creating Service Bookings
- Taking CASH and EFT payments
- Extensive knowledge in ERAPOWER system
- General administration duties and housekeeping.
BEAUTY ADVISOR
SEPHORA
10.2022 - 07.2023
- Greet clients upon arrival
- Demonstrate proper use of makeup and skin care products
- Iden4fy clients needs and recommend cosme4cs and skin care products based on their preferences
- As required, provide makeovers to clients
- Replenish stock as needed
- Processed sales, refunds and returns using POS systems.
NEW VEHICLE SALES RECEPTIONIST
BRIGHTON TOYOTA
02.2022 - 10.2022
- Mee4ng and gree4ng guests
- Answering incoming phone calls
- Direc4ng phone & internet sales queries to the relevant people
- Offering refreshments and making tea/coffee for guests
- Providing administra4ve support to all departments in the dealership
- Extensive knowledge of mul4ple systems including; Units, ERANET, ERALINK and SAP
- Represen4ng the Toyota brand in a professional manner.
PICK PACKER
LINFOX GROUP HEAD OFFICE (BUNNINGS WAREHOUSE)
10.2021 - 02.2022
- Picking orders using RF scanner or voice pick
- Checking and packing boxes/parcels bags with appropriate quan4ty of products
- Packing in a way that ensures safe delivery and minimizes in-transit damages
- Booking orders for delivery
- Restocking warehouse when necessary
- Following all safety procedures and always u4lising appropriate safety equipment
- Opera4ng pallet jacks/trolleys
- Manual handling of items up to 25kgs
- Housekeeping.
BEAUTY ADVISOR
THE COSMETIC COMPANY STORE (ESTEE LAUDER)
07.2017 - 09.2019
- Advise customers on skincare/makeup products requiring specialist knowledge and demonstra4on-based sales techniques
- Cul4vated produc4ve and posi4ve rela4onships with customers built on loyalty and great service
- Arranged merchandise to present visually appealing displays that drive sales
- Processed sales, refunds and returns using POS systems.
RETAIL SALES CONSULTANT
VICTORIA'S SECRET DFO SOUTH WHARF
12.2015 - 07.2017
- Achieving sales goals and constantly providing customers with the highest level of service
- Opening/closing procedures, housekeeping, bag checking
- Opera4ng POS systems - processing sales, refunds and returns
- Unpack stock and replenish store.
CUSTOMER SERVICE TEAM MEMBER
BUNNINGS WAREHOUSE COBURG
10.2013 - 12.2015
- Opera4ng a cash register
- Sales and refunds
- Gree4ng and farewelling customers
- Viewing receipts, minimising theT and checking bags
- Running stock and refilling shelves
- Assis4ng customers with queries including special orders and organising deliveries
- Trained to work in the Bunnings café
- Trained to cut keys at the service desk.
Education
DIPLOMA OF BEAUTY THERAPY -
BEAUTY AND HAIR ACADEMY OF AUSTRALIA
DIPLOMA OF SPECIALIST MAKEUP AND HAIR SERVICES -
MELBOURNE COLLEGE OF HAIR AND BEAUTY
Skills
- Customer Service
- Payment Processing
- Typing Speed
- Data Entry
- Product Sales
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Office Administration
References
Available upon request
Timeline
SERVICE RECEPTIONIST
MELBOURNE CITY JEEP AND LDV
07.2023 - Current
BEAUTY ADVISOR
SEPHORA
10.2022 - 07.2023
NEW VEHICLE SALES RECEPTIONIST
BRIGHTON TOYOTA
02.2022 - 10.2022
PICK PACKER
LINFOX GROUP HEAD OFFICE (BUNNINGS WAREHOUSE)
10.2021 - 02.2022
BEAUTY ADVISOR
THE COSMETIC COMPANY STORE (ESTEE LAUDER)
07.2017 - 09.2019
RETAIL SALES CONSULTANT
VICTORIA'S SECRET DFO SOUTH WHARF
12.2015 - 07.2017
CUSTOMER SERVICE TEAM MEMBER
BUNNINGS WAREHOUSE COBURG
10.2013 - 12.2015
DIPLOMA OF BEAUTY THERAPY -
BEAUTY AND HAIR ACADEMY OF AUSTRALIA
DIPLOMA OF SPECIALIST MAKEUP AND HAIR SERVICES -
MELBOURNE COLLEGE OF HAIR AND BEAUTY
Similar Profiles
LOURENÇO CHANLOURENÇO CHAN
New Car Sales Consultant at LDV Parramatta & LDV FIVEDOCKNew Car Sales Consultant at LDV Parramatta & LDV FIVEDOCK
Jeffrey JacobsonJeffrey Jacobson
Cabinet Maker at LDV IncCabinet Maker at LDV Inc
Janet JamesJanet James
Certified Auto Sales Consultant at Lenoir City Chrysler Dodge Jeep RamCertified Auto Sales Consultant at Lenoir City Chrysler Dodge Jeep Ram