Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Palmer

Wollongong,NSW

Summary

Personable and astute university student with a strong background in interior design and decorating. Demonstrated hands-on experience through academic projects, showcasing knowledge and skills. Proven ability to work effectively in teams, solve problems, and manage time. Proactive and goal-oriented with excellent time management and problem-solving abilities. Recognised for reliability, adaptability, and swift capacity to learn and apply new skills. Committed to driving team success and contributing to organizational growth. Eager to advance career journey.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

KY Design
01.2024 - Current
  • Maintained visual merchandising standards, resulting in an appealing shopping experience for customers.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Website and social media management

Senior Retail Assistant

Ghanda Clothing
10.2022 - 02.2024
  • Store opening and closing
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used POS system to process sales, returns, online orders, gift card activations and returns/exchanges.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cafe, Front of House

Billabong Zoo
06.2022 - 01.2023
  • Maintained a safe and healthy food service environment while delivering exemplary customer service to patrons
  • Used POS (point of sales) system to correctly record customer orders and ensure accurate billing

Retail Sales Team Member

Alice In Paperland
03.2021 - 07.2022
  • Work placement and paid employment at Alice in Paperland
  • Checked pricing, scanned items, applied discounts and point of sale
  • Helped customers complete purchases, locate items and join reward programs

Team Member, Customer Service and Sales

Coles Supermarket
06.2021 - 12.2021
  • Operated POS systems
  • Helped customers complete purchases, locate items and join reward programs
  • Worked flexible schedule and extra shifts to meet business needs

Education

Diploma - Interior Design And Decorating

Torrens University Australia
11.2027

Higher School Certificate -

Newman Senior Technical College
11.2022

Year 10 Certificate -

St Joseph's Regional College
11.2020

Skills

  • Problem-Solving
  • Teamwork and Collaboration
  • POS and Cash Handling Knowledge
  • Employee Training
  • Product Knowledge
  • Inventory Management
  • Digital illustration
  • Sketching and rendering
  • Marketing skills
  • Design collaboration
  • Experience with design software
  • Great attention to detail
  • Computer literate
  • Colour theory
  • Creative design layouts
  • Colour selection and pairing
  • Store operations

Certification

  • First Aid Certificate (2021)
  • White Card (2021) General Construction Induction Course White Card
  • Covid-19 Training Certificate (2021)
  • Higher School Certificate


Timeline

Assistant Store Manager

KY Design
01.2024 - Current

Senior Retail Assistant

Ghanda Clothing
10.2022 - 02.2024

Cafe, Front of House

Billabong Zoo
06.2022 - 01.2023

Team Member, Customer Service and Sales

Coles Supermarket
06.2021 - 12.2021

Retail Sales Team Member

Alice In Paperland
03.2021 - 07.2022

Year 10 Certificate -

St Joseph's Regional College

Diploma - Interior Design And Decorating

Torrens University Australia

Higher School Certificate -

Newman Senior Technical College

Similar Profiles

CREATE PROFILE
Stephanie Palmer