I am an IT technician with three years of experience as an IT support officer and a professional teacher in a senior high school setting, providing technical assistance, maintaining IT infrastructure, and facilitating learning experiences. Currently pursuing a master's degree in networking and security to advance skills in network administration, security implementation, and infrastructure management. Eager to gain hands-on experience and develop skills in network design, troubleshooting, and security to excel in the field of network administration.
• Led a team to develop a document management and tracking system (G-DocShare) which enabled a fast and reliable mode of document management, sharing and storage between the offices of Ghana Education Service, their employees, and the schools.
• Member of IT professionals who successfully migrated the school management system from manual to a new school Management Information system introduced by the Ghana Education Service in my district.
• Reduced downtime by implementing proactive maintenance strategies, resulting in increased productivity in the school.
• Upgraded network infrastructure to support increased bandwidth demands, improving overall network performance in the school.