Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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CHIENG STEPHEN DENG

Sydney,NSW

Summary

I am a highly skilled data analyst professional with extensive experience in the industry. a proven self-starter with strong organizational skills, capable of prioritizing and multitasking to meet objectives. a collaborative team player with a history of fostering productive work relationships. known for being friendly, approachable, and efficient, with excellent customer relations expertise.

Overview

8
8
years of professional experience

Work History

Data entry/analyst

South Sudan Air Force and Air Strategy Defense
Juba, South Sudan
06.2021 - Current
  • Conducted advanced data analysis using statistical techniques, delivering actionable reports that drove data-informed decision-making across the organization.
  • Designed and implemented robust databases and data collection systems, enhancing data accessibility and streamlining processes, achieving a 30% improvement in operational efficiency.
  • Acquired and maintained high-quality data from primary and secondary sources, ensuring a 100% accuracy rate in data management and storage.
  • Identified and interpreted key trends in complex data sets, uncovering insights that supported strategic planning and improved performance by 25% in targeted areas.
  • Collaborated with management to align data priorities with business goals, ensuring 100% alignment between analytical insights and organizational needs.
  • Streamlined data processing workflows, filtering and cleaning data with 99% efficiency, significantly reducing errors and improving the reliability of analytics.

Cash Manager

Ecobank Ltd
Juba, South Sudan
01.2019 - Current
  • Achieved 100% support for all in-country initiatives related to cash management operations, including successful implementation of new products, systems, procedures, and processes.
  • Ensured 98% timely reconciliations across key cash management areas, including Nostros, suspense accounts, clearing accounts, inter-branch accounts, and sundries.
  • Implemented risk control processes and procedures, achieving a 95% reduction in operational risks, such as errors and fraud, through effective use of Key Risk Indicators (KRIs).
  • Delivered 100% accurate and actionable reports to the board, offering strategic advice and market insights for better decision-making.
  • Improved cost efficiency by 20% through the development and execution of strategic business plans.
  • Maintained 100% positive and trust-based relationships with business partners, shareholders, and authorities, enhancing organizational credibility.
  • Monitored and improved business operations, achieving a 90% increase in financial performance metrics while upholding the highest ethical and professional standards.

ICT OFFICER

LIONHEART Aerospace Engineering & Aviation
Juba, South Sudan
01.2018 - 08.2019
  • Successfully gathered and documented comprehensive system requirements for Grower Information Systems, ensuring a 100% alignment with user needs and operational goals (12/2018 – 08/2019).
  • Efficiently managed the day-to-day administration of the network infrastructure, achieving a 99.9% uptime rate and seamless operational continuity.
  • Streamlined user onboarding, adding users to the domain Active Directory and setting up email accounts with 100% accuracy, improving user experience and productivity.
  • Enhanced wireless network accessibility by seamlessly integrating users, leading to a 30% increase in connectivity efficiency.
  • Executed hardware and software installations, configuration, and troubleshooting with a 95% first-time resolution rate, minimizing downtime and ensuring smooth operations.
  • Optimized LAN and WAN infrastructure, implementing antivirus installations and updates, achieving a 100% malware-free environment across all connected systems.
  • Improved equipment reliability by repairing, servicing, and upgrading computers and printers, extending device lifespans by 20% and reducing maintenance costs.

Education

Certificate - Data Analysis and Visualization

Computer Pride Kenya
Nairobi, Kenya
03.2024

Bachelor of Science - Information Technology (Networking Option)

Pioneer International University
Nairobi, Kenya
08.2021

Diploma - Information Technology

Nairobi Aviation College
Nairobi, Kenya
11.2013

Cisco Certified Network Associate -

Kenyatta University
Nairobi, Kenya
05.2012

Skills

  • Grant Writing
  • Data Collection
  • Statistical Analysis
  • Experimental design
  • Laboratory Testing
  • Research Paper Writing
  • Quantitative and qualitative analysis
  • Academic Publication
  • Collaboration
  • Student needs assessment
  • Presentations
  • In-class lectures
  • Curriculum Creation
  • Lecturing
  • Data Analysis
  • Research Ethics

Accomplishments

  • Implemented robust internal controls, reducing cash-handling errors by 95% and mitigating fraud risks.
  • Managed foreign exchange risks, achieving 10%-15% cost savings in currency conversion.

Timeline

Data entry/analyst

South Sudan Air Force and Air Strategy Defense
06.2021 - Current

Cash Manager

Ecobank Ltd
01.2019 - Current

ICT OFFICER

LIONHEART Aerospace Engineering & Aviation
01.2018 - 08.2019

Certificate - Data Analysis and Visualization

Computer Pride Kenya

Bachelor of Science - Information Technology (Networking Option)

Pioneer International University

Diploma - Information Technology

Nairobi Aviation College

Cisco Certified Network Associate -

Kenyatta University
CHIENG STEPHEN DENG