Dynamic Store Manager at Sykes Group T/A Spar Supermarket Urunga, adept at employee training and development and performance management. Achieved enhanced customer satisfaction through strategic problem-solving and effective inventory control. Proven track record in financial analysis, fostering relationships, and driving operational excellence in fast-paced environments.
Overview
41
41
years of professional experience
Work History
Store Manager
Dancon pty ltd and Sykes Group T/A Spar Supermarket Urunga
Urunga, NSW
04.2017 - Current
Strengthened work flow productivity by hiring, managing and developing top talent.
Recruited, trained and supervised new employees.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Maintained accurate records of employee performance reviews.
Monitored employee performance and identified performance gaps for corrective action.
Conducted daily store operations, including opening and closing procedures and cash handling.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Ensured compliance with safety regulations and company policies.
Prepared monthly reports on sales figures, expenses, profits.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Structured HR consulting services to support clients during organizational developments and changes.
Butcher
Bray STreet Butchery
Coffs Harbour, NSW
10.2013 - 03.2017
Properly stored meat to decrease waste and increase product freshness span.
Ensured compliance with all local, state, and federal regulations regarding meat processing and sales.
Provided exceptional customer service, resolving issues and ensuring satisfaction with meat purchases.
Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
Maintained strict adherence to safety and hygiene standards in meat preparation and storage.
Ensured that all food safety regulations were followed at all times while preparing food.
Complied with federal, state and local sanitation regulations and department procedures.
Trained new employees in proper safety procedures for handling meat products.
Trained new staff in butchering techniques, safety protocols, and customer service.
Apprenticeship Consultant
Verto
Coffs Harbour, NSW
02.2012 - 10.2013
Built relationships within the employment services industry with TURSA, NORTEC, ETC etc.
Met with jobseekers referred for apprenticeship/traineeship opportunities.
Completed signup with employers with jobseekers, advising employers and employees of the process, responsibilities and requirements expected.
Monitored with onsite visits and remote contact via phone/skype with apprentices/trainees and employers throughout their term.
Dealt with the government requirements and complied 100% with lodgements of completed forms.
Account Manager
NORTEC
Coffs Harbour, NSW
11.2009 - 02.2012
Built relationships with local employers for future opportunities for jobseekers.
liaise with employment consultants with possible employment opportunities, outlining the requested skillsets employer had identified.
Train referred jobseekers in resume' building, interview techniques and personal dress and hygiene.
Deliver referred jobseekers to prospective employers for interviews and possible employment. Meet with employer post interview for feedback if jobseeker was not successful.
Conduct follow-up visits to ensure continued employment for the job seeker, and to build a relationship with the employer for future opportunities.
Comply with regulations relating to government procedures surrounding the employment industry.
Complete all paperwork correctly and in timely manner to ensure compliance with NORTEC and government policies.
Several
Several
Sydney, Bellingen,Port Macquarie, Yamba, NSW
12.1983 - 10.2009
Since leaving school in 1983, I have had several jobs, which I will list below. I haven't listed the duties for the employment due to the amount and relevance of this position.
1983 - May 1987, Narrabeen RSL, Sydney. Barperson/ Assistant Manager.
June 1987 - June 1992: Self-employed at Bellingen Fruit and Vegetable Store.
June 1992 - June 1997: Form Worker/Concretor, Bellingen Valley Form Work.
July 1997 - July 2001, Area Controller with the State Rail Authority, Strathfield Complex, Sydney.
August 2001 - 2004, Form Worker, Bellingen Valley Form Work.
Sept 2004 - Oct 2009, Self Employed, Dippin Dots Ice Cream vendor, Rabbits Jumping Castle/Party Hire
Education
GED -
Bellingen High School
Bellingen
10-1983
Skills
Employee training and development
Performance management strategies
Inventory control
Financial analysis and reporting
Visual merchandising techniques
Customer service excellence
References
References available upon request.
Timeline
Store Manager
Dancon pty ltd and Sykes Group T/A Spar Supermarket Urunga
Physician Business Manager at WellMed Medical Management - United Health GroupPhysician Business Manager at WellMed Medical Management - United Health Group